Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,343 Reviews)
Rating breakdown 1,343 reviews
5 Stars
984
4 Stars
195
3 Stars
60
2 Stars
46
1 Star
58
90%of customers recommend this product.
(
1,004 out of
1,114)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
3
Good Blower, bad trimmer.
on June 3, 2021
Posted by: jj_conkle
from Indiana
Gender:Male
Bought this last year in 2020 and I was very impressed with both of my machines. I was able to trim my whole yard, and blow the trimmings back into the yard and yet still have battery life left. My trouble only came when I had to re-wire the trimmer, and It is literally impossible. I've looked up so many videos, followed up on the manual, had 3 other people try it, and contacted support to no avail.
I am extremely disappointed in my trimmer, but very pleased with my blower. At this point, it'd be easier to just buy a blower itself and a trimmer to save time and money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , June 4, 2021
Hello jj_conkle,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. You can always ask us questions as well using the Q&A section on our website. Thank you for your understanding and patience.
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. You can always ask us questions as well using the Q&A section on our website. Thank you for your understanding and patience.
Written by a customer while visiting greenworkstools.com
Posted by: No where man
Verified Purchase:Yes
Have used this one time. It is awesome. My son "borrowed" my original greenworks trimmer (about a year old) so I purchased a new one for me. The first one was great. This new one seems to be more powerful, not that I needed more power. Gets the job done quickly. I have yet to run the battery all the way down, so plenty of juice for my typical residential yard. I love this thing. Next will be a leaf blower.
Written by a customer while visiting greenworkstools.com
Posted by: Dutcharoo
Verified Purchase:Yes
A great residential string trimmer with good balance and run time. Adding trimmer line is simple with the new “Load and Go” system this Greenworks uses.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I bought string trimmer chain saw blower hendger to replace all gas items and my wife loves not having to put start
Written by a customer while visiting greenworkstools.com
Posted by: VerdeGo
from Kaysville
Gender:Male
Verified Purchase:Yes
I love this trimmer. It is simple and convenient and works every time. I always had problems with my gas trimmer so I rarely used it. I use this one every week. I love the fact that it is 16" and uses .095 line. The 2.5amp battery is ok, but for my size yard, I use my 6amp battery and I never run out of juice. It is a bit heavy but not much more than my gas trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jerry Deane
Verified Purchase:Yes
I love the fact it uses the same battery as my other tools
Written by a customer while visiting greenworkstools.com
Posted by: DJhatman
Verified Purchase:Yes
Really like the precise speed control for edging. Like the balance of the trimmer making it easier on the back. Battery life is more than adequate for my needs.
Written by a customer while visiting greenworkstools.com
Posted by: Lee S1
from Essex, VT
Gender:Male
Verified Purchase:Yes
Very good product. Battery charges quickly and tool lasts a long time - over and hour and a half. Unit seems well balanced and quite powerful. Shoulder strap helps balance and ease the weight of the unit
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com