Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,343 Reviews)
Rating breakdown 1,343 reviews
5 Stars
984
4 Stars
195
3 Stars
60
2 Stars
46
1 Star
58
90%of customers recommend this product.
(
1,004 out of
1,114)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Posted by: psptpr5070
from Moon Township, PA
Gender:Male
Verified Purchase:Yes
This string trimmer is heavier than I expected but it does a good job trimming. Having the shoulder harness helps carry most of the weight.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Combination!
on July 18, 2021
Posted by: CoffeeCakz
from KENTUCKY
Gender:Female
I first have to say how pleased I have been since placing my order in June. I was very surprised when my order arrived in just 2 days. I was able to have everything put together and outside working in 1 hour max. I have used both products several times since buying and I'm very pleased with the power, weight and performance of both items.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bob Gu
from Central PA
Gender:Male
Verified Purchase:Yes
After having another brand of trimmer go on the blink, I decided to try the 60V cordless. It has been a pleasure to use. Slightly heavier than my previous trimmer, but the extra weight helps in the balancing and handling of the trimmer. Quality and performance are excellent. It does everything I could ask and more.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: A K H
Gender:Female
Verified Purchase:Yes
This trimmer deserves more than 5 stars. I was a little hesitant about the power of a battery operated trimmer, but let me say, this has all the power I need and I sometimes have some tough weeds to cut , but they are no problem at all for this trimmer. Thank you Greenworks!! I no longer have to try to get a gas trimmer started or mix fuel. Just grab it and go. I also thought it might be really heavy, but I’m a 70 year old lady and it works well for me.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Does not work with Ryobi-extend to fit
on July 17, 2021
Posted by: jbjb
I just bought this along with a ryobi expand-it brush cutter attachment, since there is a comment below from Greenworks that the expand-it line is compatible as an attachment. After I connect the ryobi brush cutter attachment and turn on the power, it turns once and then stops. I'm not very happy about this.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , July 19, 2021
Hello jbjb,
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit not being compatible with Ryobi. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, handy so that we can gather all necessary details and complete troubleshooting with you.
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit not being compatible with Ryobi. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, handy so that we can gather all necessary details and complete troubleshooting with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
VERY FRUSTRATING
on July 17, 2021
Posted by: Bill of New Jersey
from New Jersey
Gender:Male
The line will break or jam after about 15 feet of use. Have tried various solutions, to no avail. I have used corded trimmers for many years with few issues and thought this Pro 60V would be more convenient. It isn't. For me, a complete waste of money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, July 19, 2021
Hello Bill of New Jersey,
Thank you for your feedback. We are sorry to hear that you are having this issue. The cord should only be breaking at the tip where the cut-off blade on the guard is. If the trimmer line is breaking in the middle, often this is due to the trimmer being used incorrectly. It is advised to only trim with the tip of the line, avoid stones, walls, and other hard objects. If you are using the side of the line and not the tip to trim, this will cause premature breakage. You may also try rewinding your line with a different trimmer string! There are a variety of string types suitable for a wide array of applications.
For further assistance, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com.
Thank you for your feedback. We are sorry to hear that you are having this issue. The cord should only be breaking at the tip where the cut-off blade on the guard is. If the trimmer line is breaking in the middle, often this is due to the trimmer being used incorrectly. It is advised to only trim with the tip of the line, avoid stones, walls, and other hard objects. If you are using the side of the line and not the tip to trim, this will cause premature breakage. You may also try rewinding your line with a different trimmer string! There are a variety of string types suitable for a wide array of applications.
For further assistance, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: JillianK
from Boston MA
Gender:Female
Verified Purchase:Yes
This thing is awesome. Super powerful and super efficient. We got the mower too and you can interchange batteries making it super easy. Love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Slow shipping and no responds
on July 17, 2021
Posted by: Joel L
I paid for this product a month ago. But so far, there is nothing shipped to me. Contacted them but no responds still after more than 1 week. It is funny that they email a link ask to review this product when they are not shipping it. Giving it a bad rate because what would be more disappointed than not shipping your order and not responding.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, July 19, 2021
Hello Joel L,
Thank you for your feedback! We are sorry to hear that your order has not yet been delivered. To look up the status of your order please use the following link: https://www.greenworkstools.com/wesupply/track/shipment/. Alternatively, you may contact us for an update at 1-888-909-6757 or by submitting an email to info@greenworkstools.com.
Thank you for your feedback! We are sorry to hear that your order has not yet been delivered. To look up the status of your order please use the following link: https://www.greenworkstools.com/wesupply/track/shipment/. Alternatively, you may contact us for an update at 1-888-909-6757 or by submitting an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com