Customer reviews from krupsusa.com
Krups - 4 Slice Belgian Waffle Maker with Removable Plates, Stainless Steel - Black
Average customer rating
3.8
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
34
4 Stars
4
3 Stars
5
2 Stars
6
1 Star
9
35%of customers recommend this product.
(
6 out of
17)
Customer Reviews for Krups - 4 Slice Belgian Waffle Maker with Removable Plates, Stainless Steel - Black
Customer Rating
1
Very Poor Construction
on August 13, 2024
Posted by: IrwinJohn
from Irwin, Pa
Gender:Male
The upper plate will not stay when heated. We received this waffle maker as a gift.
No, I would not recommend this to a friend.
Written by a customer while visiting krupsusa.com
Customer Rating
1
Disappointing
on March 16, 2024
Posted by: Ginj17
from Holliston, MA
Gender:Female
Unhappy with this product. Have only used it a hand full of times and even on the highest setting (5) it does not brown the waffles. They come out pale and soft. I’ve tried different recipes to no avail.
No, I would not recommend this to a friend.
Response from krupsusa.comBy Krups Consumer Service, March 18, 2024
We regret that you have experienced an issue while in use of your Krups waffle maker. Please contact Krups Consumer Support at 1-800-526-5377 for potential warranty coverage or additional use related tips and recommendations. Our hours of operation are Monday to Friday 8:30am to 5:00pm EST. We can also be reached via https://www.krupsusa.com/consumer-services/Contact-us.
Written by a customer while visiting krupsusa.com
Customer Rating
3
broke at 13 months
on August 6, 2023
Posted by: snug
from new york
Gender:Female
THe hinge just broke. Didn't drop it, no trauma. warranty is only 1 year so cannot get it fixed for shoddy materials that don't last. just checked wirecutter and this model is no longer recommended. Will buy cuisinart as a replacement.
Response from krupsusa.comBy Consumer Service, August 25, 2023
We regret that you have experienced an issue while in use of your Krups waffle maker.
The KRUPS warranty is two years from the date of purchase. Please contact Krups Consumer Support at 1-800-526-5377 for information on the warranty process. Their normal hours of operation are Monday to Friday 8:30am to 5:00pm EST.
The KRUPS warranty is two years from the date of purchase. Please contact Krups Consumer Support at 1-800-526-5377 for information on the warranty process. Their normal hours of operation are Monday to Friday 8:30am to 5:00pm EST.
Written by a customer while visiting krupsusa.com
Customer Rating
5
Incredible waffle maker
on September 3, 2022
Posted by: Fred
from Okc, OK
Gender:Male
We have had the maker about 3 years. Never tried washing in dishwasher, but we use spray oil and most things come right out while cooking requiring a quick wash and rinse. Our favorite is canned cinnamon rolls although today's waffles with butterscotch chips were a hit. Thanks for the fantastic product.
Written by a customer while visiting krupsusa.com
Customer Rating
1
hinge broke during second use
on April 17, 2022
Posted by: Janna
from MN
Gender:Female
We used this once and thought it was great! When we pull it out for a second use, the hinge broke.
No, I would not recommend this to a friend.
Response from krupsusa.comBy Stacey, May 16, 2022
Hello Janna,
We are very sorry to learn about your experience with your machine! We would certainly like to assist you with this issue further. For assistance, please contact our customer service team directly through our website at https://www.krupsusa.com/consumer-services/Contact-us or by phone at 1-800-526-5377. We sincerely apologize for any inconvenience this may have caused, and we look forward to hearing from you!
We are very sorry to learn about your experience with your machine! We would certainly like to assist you with this issue further. For assistance, please contact our customer service team directly through our website at https://www.krupsusa.com/consumer-services/Contact-us or by phone at 1-800-526-5377. We sincerely apologize for any inconvenience this may have caused, and we look forward to hearing from you!
Written by a customer while visiting krupsusa.com
Customer Rating
5
Perfect waffle every time!
on December 12, 2021
Posted by: Pammysue
from Swansboro North Carolina
Gender:Female
Awesome waffle maker, had mine for 3 years and still perfect every time! And clean up so easy.
Response from krupsusa.comBy Stacey, December 14, 2021
Hello Pammysue,
We are delighted to hear that you are fond of the KRUPS Belgian Waffle Maker! At KRUPS, every detail is important to us. We are happy that this was reflected in your experience and, as a result, have perfect waffles every time. We hope that you continue to enjoy it!
We are delighted to hear that you are fond of the KRUPS Belgian Waffle Maker! At KRUPS, every detail is important to us. We are happy that this was reflected in your experience and, as a result, have perfect waffles every time. We hope that you continue to enjoy it!
Written by a customer while visiting krupsusa.com
Customer Rating
4
4.5 Stars, pretty good waffles
on July 4, 2021
Posted by: Dwaffle
from Dallas TX
Gender:Female
Yesterday I got this waffle mix, so I made it today for breakfast. The waffles were really good, I mean amazing. The chocolate was good, and if you add syrup and butter on top it becomes better. The only problem was with the batter. It was too viscous when I followed the directions. Adding 1/4 cups of milk more seemed to be what made it good enough.
I would recommend this to a friend!
Response from krupsusa.comBy Stacey, July 9, 2021
Hello Dwaffle,
We are delighted to hear that you are enjoying the KRUPS 4 Slice Belgian Waffle Maker! Your waffles sound absolutely scrumptious. We hope that you continue to enjoy this Belgian Waffle Maker by KRUPS for all your waffle creations!
We are delighted to hear that you are enjoying the KRUPS 4 Slice Belgian Waffle Maker! Your waffles sound absolutely scrumptious. We hope that you continue to enjoy this Belgian Waffle Maker by KRUPS for all your waffle creations!
Written by a customer while visiting krupsusa.com
Customer Rating
1
Decent... for a short time
on June 17, 2021
Posted by: Tgde
Made decent waffles for the 3.5 years we owned the waffle iron. The batter would often stick to the plates and separate, even with spray-on oil. Making waffles side-by-side other brand irons, this maker took 3 times as long to cook one batch. The other brands did not need oil, while this one did. The power light quit working around the time the 2 year warranty expired. Today, the waffle iron had to be trashed. The kitchen filled with smoke and a burning smell. Hubby unscrewed the plate to find a wire had burnt. We will NOT buy this brand again!
No, I would not recommend this to a friend.
Written by a customer while visiting krupsusa.com