Customer reviews from krupsusa.com
Krups - 4 Slice Belgian Waffle Maker with Removable Plates. Stainless Steel - Black
Average customer rating
3.8 out of 5
3.8
(59 Reviews)
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
34
4 Stars
5
3 Stars
5
2 Stars
6
1 Star
9
39%of customers recommend this product. 
(
7 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Krups - 4 Slice Belgian Waffle Maker with Removable Plates. Stainless Steel - Black
Customer Rating
4 out of 5
4
Owned for over a year and still great!
on September 27, 2026
Posted by: Viki
Gender:Female
All of the thingd about this waffle maker are great!! The only thing I would change is how it opens. Sometimes its too hot to open and I have to use an oven mit.
I would recommend this to a friend!
Response from krupsusa.comBy Customer Service, Customer Service, September 30, 2026
Thank you for sharing! We’re so glad you’re still loving your Waffle Maker after a year of use. We also appreciate your feedback on the handle and opening mechanism, and we’re glad to hear it’s been a great addition to your kitchen!
Written by a customer while visiting krupsusa.com
Customer Rating
2 out of 5
2
Latch Broke on the first use
on August 14, 2026
Posted by: carcubbie
from Idaho
Gender:Female
First time using the maker and the plastic latch that holds it closed broke. Would love to get another latch and not have to replace the whole thing
No, I would not recommend this to a friend.
Response from krupsusa.comBy Customer Service, Customer Service, August 18, 2026
We’re sorry to hear the latch broke on your first use. We understand you’d prefer to replace just the latch rather than the entire product. Please contact our Customer Service team with your product details so we can look into the available options.
Written by a customer while visiting krupsusa.com
Customer Rating
1 out of 5
1
Disappointed
on June 23, 2026
Posted by: Sion
from Duluth MN
Gender:Female
Baker only browns one side of waffle and second Batch doesn’t brown at all. This is on highest setting
No, I would not recommend this to a friend.
Written by a customer while visiting krupsusa.com
Customer Rating
1 out of 5
1
Thinner waffles and takes forever
on May 16, 2026
Posted by: gjank
Gender:Male
We had an older Krups waffle maker that I replaced with this one and it sucks. Much thinner waffles and takes forever to brown them. They don't taste nearly as good as the older one with the same recipe.
Written by a customer while visiting krupsusa.com
Customer Rating
5 out of 5
5
I love this, waffle maker, but...
on December 28, 2025
Posted by: Ed and Kelly
from Texas
Gender:Male
My wife got this for me for Christmas and i love that we can remove the griddle to wash it in the dishwasher. But, can we also get a griddle that's designed for panini's that fits in this product so that we don't have to buy to separate products?
I would recommend this to a friend!
Written by a customer while visiting krupsusa.com
Customer Rating
2 out of 5
2
Undercooks
on March 23, 2025
Posted by: mike1259
from Wheaton, IL
Gender:Male
Like many of the reviews here, we found this waffle maker doesn't cook evenly or thoroughly. Disappointed and would not recommend this product.
Written by a customer while visiting krupsusa.com
Customer Rating
2 out of 5
2
Crispy
on February 5, 2025
Posted by: Valerie
from california
Gender:Female
I bought this two month ago it is easy to use only problem the top of the waffle is not crispy.
No, I would not recommend this to a friend.
Written by a customer while visiting krupsusa.com
Customer Rating
5 out of 5
5
The Best One
on January 24, 2025
Posted by: Cooksathome
from SC
Gender:Female
I should have taken photo uniform browning, perfect Belgium Waffle. Crispy, brown, the way I like them. Substituted Applesauce for oil 1:1 and still no sticking. No oil spray either.
I would recommend this to a friend!
Written by a customer while visiting krupsusa.com
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