Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,883 Reviews)
Rating breakdown 1,883 reviews
5 Stars
1,545
4 Stars
204
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
Just good streaming!
on February 26, 2026
Posted by: Vicki C
I was a firestick person for a long time, but in the last year…. They just felt glitchy, and prime has angered me no end. So I bought a Roku. Love it! Easy set up, and the free channels…. Love em. I just really like the format, content, and the ease of use. Keeping it and not looking back
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on February 26, 2026
Posted by: Sheri A
Honestly I was concerned to start streaming and use a Roku stick. But it was the best choice I have ever made. It is simple, inexpensive and highly recommend to anyone who is curious.
Written by a customer while visiting roku.com
Customer Rating
4
Love Roku
on February 26, 2026
Posted by: Andrew D
This Roku tv is awesome. Only thing I don’t like is how you can’t lock the remote to the tv but other than that it’s a great item
Written by a customer while visiting roku.com
Customer Rating
5
Roku ~ A different way
on February 25, 2026
Posted by: Andrea N
Purchased this a few years ago, to watch Red Sox games.
Now, use it to watch tv.
Had to learn & adjust.
Works very well.
Now, use it to watch tv.
Had to learn & adjust.
Works very well.
Written by a customer while visiting roku.com
Customer Rating
5
Great product!
on February 25, 2026
Posted by: lorry g
Works like it should. I think we have 3 or 4 now. Highly recommend.
Written by a customer while visiting roku.com
Customer Rating
5
Really good for you
on February 25, 2026
Posted by: Anthony F
I definitely would recommend this product to my friends and family
Written by a customer while visiting roku.com
Customer Rating
5
on February 25, 2026
Posted by: Eddie L
I love it. Great variety of channel viewing. Good choice of channels and other movie apps.
Written by a customer while visiting roku.com
Customer Rating
5
Love my ROKU
on February 25, 2026
Posted by: Kevin Rocke
Does everything I want it to. I like it better than the firestick
Written by a customer while visiting roku.com