Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,883 Reviews)
Open Ratings Snapshot
Rating breakdown 1,883 reviews
5 Stars
1,545
4 Stars
204
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5 out of 5
5
Roku
on October 15, 2026
Posted by: Karen Marsh
I really like my Roku. It’s so much better than my fire stick that I had. It was very easy to install very simple and very easy to use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku... Roku.. Rok U!
on October 14, 2026
Posted by: Tyger T
We will, We Will ROK U! yes... Roku Rocks and it will Rock You!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
A quality streaming device, working great!
on October 9, 2026
Posted by: Ramata J
I have just started using the Roku Express Streaming Express Device. Round about two weeks now, and it seems to be working to my full satisfaction. The pictures being shown are crisp and clear, thus makes my television screen appears bigger than it is actually is or its actual size. So far, I seem to love it from what I am experiencing, streaming it. Many free programs and many shows to watch. Thanks very much.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good addition to cable selections
on October 6, 2026
Posted by: Janice C
My cable is offering a lot of old show reruns on duplicate or triplcate stations over and over again while charging high fees. Roku offers other selections for free or individually signing up for something like hulu etc.for a reasonable fee.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on September 26, 2026
Posted by: Steven S
Easy to activate, lots of choices of movies to enjoy.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on September 25, 2026
Posted by: Dorothy L
Love my Roku it have amazing channels and pictures color , many stories to look at
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Fits my Needs!
on September 19, 2026
Posted by: Steve N
Use it with a projector to stream TV on a big screen on our sunporch. Set up was easy, just loging into my Roku acct loaded it with all my apps. Up and running in minutes!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on July 1, 2026
Posted by: Rachel R
I love my Roku and have recommended it to anyone who is using a cable company
Written by a customer while visiting roku.com
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