Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,883 Reviews)
Rating breakdown 1,883 reviews
5 Stars
1,545
4 Stars
204
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Roku
on August 18, 2025
Posted by: La Keysha P
It has been working great. Still getting used to it. But so easy to hook up and use.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on August 17, 2025
Posted by: Wendy B
This device does a great job on bringing us everything we could ask for while watching TV. Definitely would buy this again
Written by a customer while visiting roku.com
Customer Rating
5
Great
on August 16, 2025
Posted by: Megan Kincaid
Great streaming services and easy interface. Definitely recommended for anyone.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express Remote Replacement
on August 14, 2025
Posted by: Marybeth U
My conversations with Roku customer service was exceptional. He helped me figure out how to use the Roku App while I waited for the Roku remote replacement.
Written by a customer while visiting roku.com
Customer Rating
4
on August 11, 2025
Posted by: Bryant F
Okay. I wish it were wireless. It would make it easier to use on multiple televisions.
Written by a customer while visiting roku.com
Customer Rating
5
Love
on August 11, 2025
Posted by: Sylvia J
I love my Roku. I have and they have enjoyed it also.
I have 3 Roku and 1 Roku tv. Love all of them. Thank you
I have 3 Roku and 1 Roku tv. Love all of them. Thank you
Written by a customer while visiting roku.com
Customer Rating
5
Roku is second to none
on August 11, 2025
Posted by: Martin G
If you don't use Roku, your not living up to your streaming potential
Written by a customer while visiting roku.com
Customer Rating
5
BEST STREAMING DEVICE!
on August 9, 2025
Posted by: Randy V
We Have ALWAYS used ROKU STICK for Streaming. Fiber Optic is FINALLY in our small town of 300 in Central Iowa.The Provider here is GIVING THEM AWAY TO ALL CUSTOMERS WHO GET INSTALLED. THANK YOU ROKU!!
Written by a customer while visiting roku.com