Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,883 Reviews)
Open Ratings Snapshot
Rating breakdown 1,883 reviews
5 Stars
1,545
4 Stars
204
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5 out of 5
5
Good job
on September 5, 2025
Posted by: Reva S
I titled my review good job because my Roku Express is doing a good job working with my TV controls. I can use Roku volume button and turn TV on and off. Eliminates too many remotes. Thank you.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Everything is very good
on September 5, 2025
Posted by: Alejandro A
I will like to have a remote to put the volume down on my tv.roku remote
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on September 4, 2025
Posted by: DeAsia C
Love Roku!!it’s the best tv out there!! I recommend others to get ROKU!!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best /fastest download
on September 3, 2025
Posted by: Charles L
We have two Roku we also purchased a fire stick. The user-friendly ability of both is unmatched. Roku is by far the easiest fastest love it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on September 2, 2025
Posted by: Barbara W
Easy to install and use. The Roku gives you access to your apps. I really like the product.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on September 1, 2025
Posted by: Patricia W
Great product! Í have recommended it to family and friends. Very cost effective.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 31, 2025
Posted by: Cedric H
Always very satisfied with my purchase . Now I'm looking for a Roku TV
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 30, 2025
Posted by: Lona W
I love my new Roku my husband bought this device for me as a gift and I been enjoying streaming my movies you have so many apps to choose from i highly recommend purchasing Roku you want be disappointed😊
Written by a customer while visiting roku.com
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