Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,883 Reviews)
Open Ratings Snapshot
Rating breakdown 1,883 reviews
5 Stars
1,545
4 Stars
204
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
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Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5 out of 5
5
Awesome features
on October 21, 2022
Posted by: KimKerek
from Sorrento, LA
I am extremely happy with my new product
I just wish I could use one remote instead of two
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 23, 2022
Hi Kimberly, we're thrilled to know that you love your new Roku player and appreciate you sharing!

If you're looking for a Voice Remote with TV power and volume functions, you can a remote replacement on our website under 'Accessories'. To have a Voice Remote included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra.

Your feedback is very important to us and we'll certainly forward it to our product team. Happy Streaming!

Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Money Saver
on October 21, 2022
Posted by: Bella
from Florida
This is now our third Roku. First was a gift and have since bought two more. We had canceled cable tv when the cost kept rising. Great selection of programs for the entire family.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 23, 2022
Welcome to the Roku family, Bella!

We're thrilled to hear that you're loving the variety of content and invite you to visit our helpful FAQ article to explore all of the exciting features your player has to offer: https://support.roku.com/category/200889378.

Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Older TV
on October 21, 2022
Posted by: RobP
from Rual Indiana
the product is great or TV's that do not connected capabilities
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 23, 2022
Hi Rob, thanks for the great review! Be sure to let us know if there's anything we can assist you with down the road at support.roku.com.

Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
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