Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,883 Reviews)
Open Ratings Snapshot
Rating breakdown 1,883 reviews
5 Stars
1,545
4 Stars
204
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
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Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5 out of 5
5
WORKS GOOD
on December 29, 2023
Posted by: CJ SMITH
from BIGGS, CA
I ENJOY THE ROKU...THIS IS MY SECOND PURCHASE. I AM NOT NEAR INTERNET SOMETIMES
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Would Not Recommend
on December 29, 2023
Posted by: Mskaila
from Garland, TX
Not user friendly at all. Still trying to figure it out.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works as well as I was lead to expect
on December 29, 2023
Posted by: WJKno1
from LA, CA
I have had a few problems with blackouts. But this hasn't happened for a few months.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Fair features
on December 29, 2023
Posted by: Gary
from MI - Michigan
I like most of the features but don't like how it goes back to home after every thing you look at.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Not a fan of the express model.
on December 29, 2023
Posted by: timex1211
from Riverview, Fl
I ordered the Express in error and am not a fan. Should have exchanged it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy set up. Easy navigation.
on December 29, 2023
Posted by: Erik76
from Florida
Very happy with this product and will definitely recommend this product to friends and family.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use and has easy to use instructions
on December 29, 2023
Posted by: Cindy
from Pennsylvania
I have been using and it is working great. Connected right to my TV
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on December 29, 2023
Posted by: no1laindia1970
from Orlando Florida
I made a decision to do an upgrade from fire TV to Roku and I do not regret it. I love it in every way informed.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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