Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,883 Reviews)
Open Ratings Snapshot
Rating breakdown 1,883 reviews
5 Stars
1,545
4 Stars
204
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
3 out of 5
3
on December 31, 2023
Posted by: Mac1
from Fort Worth, TX
Wish it would stop disconnecting me from YouTube TV
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hi Mac, thanks for sharing. Have you only had this issue on YouTube or on other platforms too? It seems like there’s a problem with the video playback. It's important to make sure your Roku device has a good internet connection to avoid this issue. To check the connection, go to Home > Network > Check Network Connection. You can also try uninstalling and reinstalling the YouTube app. If you need help with that, you can check out this link: https://support.roku.com/article/208755548#section-2. If you still need further assistance, feel free to contact us at http://support.roku.com/contactus.

Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 31, 2023
Posted by: My living room TV
from Stevenson Alabama
My Roku box was the best thing I ever paid actual money for
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Awesome
on December 31, 2023
Posted by: Bob and my TV
from Stevenson Alabama
My Roku box is the best thing I ever bought I'm thinking of getting another one
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 31, 2023
Posted by: Angelmarie
from New York,NY
User-friendly, and honestly cost effective. I have one for each TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
works great
on December 31, 2023
Posted by: tom le
from san jose, ca
easy to set and use. simple remote, and has all the apps you need
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 31, 2023
Posted by: Bcb5
from Ohio
I am very happy with my purchase of the Rocu!!!!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on December 31, 2023
Posted by: Anonymous
from Easley SC
Excellent product. Would definitely recommend to a friend
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 31, 2023
Posted by: Peggy sue
from Neoga Illinois
Have always been happy with Roy have it on all our 5 tvs
I would recommend this to a friend!
Written by a customer while visiting roku.com
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