Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,883 Reviews)
Rating breakdown 1,883 reviews
5 Stars
1,545
4 Stars
204
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Simple, Easy and Worth it!
on January 31, 2024
Posted by: Blue22
from Northern Virginia
This is what I have wanted for so long!! Better streaming.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
on January 30, 2024
Posted by: Yaya
from Cleveland, Oh
Have issues from the start. Regular Roku way better
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hello Yaya, thanks for sharing. This sounds a bit unusual, and we would like to extend our assistance and learn more about your experience. Please visit us online at https://support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us.
We’re looking forward to doing business with you!
Roku Customer Advocate
We’re looking forward to doing business with you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
It's a great product for free showings.
on January 30, 2024
Posted by: Ron Bostick
from Winter Garden Fla.
I am happy with this product and works a lot better than paying cable TV.
Written by a customer while visiting roku.com
Customer Rating
5
on January 26, 2024
Posted by: kaongley
from Middleburg Florida
Over 70 and enjoy this new device. It is amazing how things have changed. This is so easy. I can mow cancel my cable .
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very nice.
on January 26, 2024
Posted by: Mew409
from Bloomington, IN
I didn't know if I'd like streaming TV, but it's amazing; watching what I want when I want. Some things I pay for, but nothing too bad. Have to hard reset the box once in a blue moon but works very well.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Add-on to internet
on January 25, 2024
Posted by: Bonnie1972
from Ardmore, ok
I watch GBNTV, Real America's Voice, Sky News,
BritBox & FilmRise
BritBox & FilmRise
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Perfect for my cord cutting needs
on January 24, 2024
Posted by: Robin22
from Williamsburg, VA
I received this as a Christmas gift. It actually replaced an older Roku that still worked fine but did need to be changed out to keep up with technology... Very pleased with it so far. I liked it so much I bought my brother in law one for his birthday...now he has joined the ranks of being a cord cutter too!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
It's awesome!!
on January 24, 2024
Posted by: NJR0123
from Wheeling WV
Received as an early Christmas present. I love it. So compact, I thought there was something missing. No there wasn't. Just plug it in and watch movies, news, weather. Really everything you want it, has it. I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting roku.com