Customer reviews from Dyson
Dyson - Cyclone V10 Animal+ Cordless Stick Vacuum - Purple
Average customer rating
4.4
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
174
4 Stars
49
3 Stars
15
2 Stars
7
1 Star
12
87%of customers recommend this product.
(
128 out of
147)
Customer Reviews for Dyson - Cyclone V10 Animal+ Cordless Stick Vacuum - Purple
Posted by: GIGI
Gender:Female
Verified Purchase:Yes
I bought this 3 weeks ago and the brush bar doesn't work. the good news is your service department has been terrific, and I can replace the machine.
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear that the brush bar stopped working so soon after your purchase, but we're very pleased our service department could assist you quickly with a replacement. Your experience means a lot to us, and we’re here to ensure you continue to get the best from your Dyson. If you have any further questions or need additional help, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson not working
Gender:Male
Verified Purchase:Yes
Didn’t work when we received it and replacement didn’t work. I will return it and not replace.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 31, 2026
Hi there, thank you for sharing your feedback. We’re very sorry to hear that your Dyson hasn’t worked, even after receiving a replacement—this isn’t the experience we want you to have. If you’d like any further assistance before returning it, please contact us on live chat or call so we can support you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Hazel
Verified Purchase:Yes
Not a fan of the new way to clean the canister. The V8 was much easier where you didn't have to remove the attachment before cleaning. The vacuum performance is excellent.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 31, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re pleased with the vacuum’s performance and truly appreciate your comments about the canister cleaning design. We understand your preference for the V8’s easier emptying process. If you’d like to discuss this further or need any support, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Best
Gender:Female
Verified Purchase:Yes
Perfect for going upstairs. I love the no cord . The battery life is great
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you for your feedback. We are delighted to hear you are enjoying your Dyson, especially how easy it is to use on stairs and the freedom of going cordless. It's great to know the battery life is working well for you. If you ever have any questions or need support in the future, please do not hesitate to reach out to our chat or voice support team. We are always happy to help.
Written by a customer while visiting Dyson
Posted by: IZGZ
Verified Purchase:Yes
I’ve had a Dyson before and was very happy with it. This is proving to be a good product. My only suggestion is to make your wall bracket hold all attachments.
Response from DysonBy Dyson Customer Service, January 30, 2026
Your trust in Dyson over the years means a lot, and we’re glad to see your latest machine continues to prove itself as a solid choice. Keeping attachments organized is such a practical concern, especially when you want to be ready for any cleaning challenge. Suggestions like yours are exactly what help us refine future designs. Thank you for sharing it.
Written by a customer while visiting Dyson
Posted by: Wdl1945
Gender:Male
Verified Purchase:Yes
Not as strong as our corded Dyson, but it has strong suction, easy to maneuver under furniture, works well on rugs as well as tile and is well worth the investment.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 30, 2026
It’s great to hear that your cordless Dyson holds its own on multiple surfaces, even if it doesn’t have quite the same raw strength as your corded machine. We focused on making cordless models as flexible and easy to use as possible, especially for hard-to-reach spots and quick cleans across the whole home. Thank you for pointing out the real-world differences; your experience tells us those design choices are hitting the mark for daily use.
Written by a customer while visiting Dyson
Posted by: ac123
Verified Purchase:Yes
brought this dyson recently and it works great. easy to use great suction easy to clear debris cup
Response from DysonBy Dyson Customer Service, January 30, 2026
Thank you for sharing your wonderful feedback! We’re delighted to hear that your new Dyson vacuum is working great, with powerful suction and easy-to-use features. It’s fantastic to know the debris cup design makes cleaning even more convenient. Your satisfaction means a lot to us, and we look forward to continuing to provide products that make everyday life easier.
Written by a customer while visiting Dyson
Posted by: Chevy 327
Verified Purchase:Yes
Turbo mode drains the battery too fast found that speed one and two works the best for longer life on battery while using.
Response from DysonBy Dyson Customer Service, January 29, 2026
Hi there, thank you so much for sharing your experience with us. It’s great to hear that you’re enjoying the product and have found speeds one and two to offer the best balance for longer battery life. Your feedback about Turbo mode is truly appreciated, insights like yours help us continue improving our technology and supporting our owners in getting the most from their Dyson machines. We’re delighted to have you as part of the Dyson community and are always here if you need any help in the future.
Written by a customer while visiting Dyson