Hi there, thank you for taking the time to share your feedback with us. We’re sorry to hear that the battery life hasn’t met your expectations, especially after having a better experience with your previous machine. We understand how important run time is, and we’d really appreciate the chance to look into this further and help improve your experience. If you’re open to it, please reach out to our live chat or call support team, our Dyson experts will be ready to assist you and explore the best options for your needs. Your satisfaction matters to us, and we’re committed to helping you get the most from your machine. Thank you again for your valuable input.

Thank you for sharing your feedback about the low reach accessory; we appreciate you bringing this to our attention, and we’re sorry to hear this is the second time you’ve experienced a breakage, especially with the latest one arriving already damaged. If you face any performance issues or need further assistance, please reach out to us via live chat- http://ms.spr.ly/6428Q3x74 or phone- 1-866-693-9766; our agents are ready and happy to help. Thank you again for your valuable input; it helps us improve our products and service.

Hi there, thank you so much for sharing your experience with the Dyson vacuum cleaner. It’s wonderful to hear how much you’re enjoying the powerful suction and the versatility of the different attachments, those features are designed to make cleaning feel effortless, so it’s great to know they’re making a difference for you. We’re also glad the hygienic dirt‑ejector system is helping make disposal quick and mess‑free. Your recommendation truly means a lot, and we appreciate you taking the time to leave such positive feedback.