It is extremely difficult to detach the wand. It should be much easier.
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for sharing your feedback with us — we truly appreciate you taking the time to let us know. We’re sorry to hear that detaching the wand has been difficult, and we understand how frustrating that can feel. Please be assured that we’re here to help and want to make sure your machine is working as smoothly as it should. If you experience any performance issues or need further support, you’re welcome to reach us through live chat at http://ms.spr.ly/6422QVY00 or by calling our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
I had an older dyson for many years it was too big, this one is so much lighter and easy to use.
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for sharing your feedback with us. We’re so glad to hear that your new Dyson feels lighter and easier to use compared to your older model. It’s wonderful to know the updated design is making your cleaning routine more comfortable. We truly appreciate you taking the time to leave a review, and we’re here whenever you need support in the future.
Love this vacuum for quick clean ups! It suctions well, filters out the dirt and the battery lasts as long as I need it to. Great product!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you so much for sharing your experience! We're thrilled to hear that your Dyson vacuum makes quick clean-ups effortless and reliable. It means a lot to us knowing our suction and filtration are helping keep your space fresh. If you ever need any tips or have questions, we're here for you. Enjoy those spotless floors!
I am glad I bought this . Very convenient and light to carry . Works so well. Thanks
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 16, 2026
Thank you for sharing your wonderful review! We're delighted to hear that you’re enjoying the great features, convenience, and lightweight design of your Dyson. Your feedback truly brightens our day, and we're so glad our product is working well for you. We appreciate your support, and thank you for choosing Dyson. Your satisfaction motivates us to keep delivering excellence!
10X better than my last Dyson! new features are a great improvement.
Response from DysonBy Dyson Customer Service, February 13, 2026
Hi there, we're genuinely happy your experience has been this positive. Knowing it’s a big leap from your last Dyson reassures us we’re on the right path. And if there’s ever anything you need, our support team is only a chat or call away.
We bought our second V10 a month ago. So far it works as expected; we are hoping the battery lasts longer than our last one which failed too quickly.
Response from DysonBy Dyson Customer Service, February 13, 2026
Thank you for sharing your feedback. We are glad to hear your new Dyson V10 is performing as expected, as delivering reliable cleaning solutions is at the heart of what we do. We regret that your previous battery didn’t last as long as anticipated. Longevity is important, and we appreciate you bringing this to our attention. If you’d like, we can offer guidance on battery care to help maximize performance and lifespan, or assist with any concerns you may have. Please reach out to our chat or voice support team; we’re here to help. Your satisfaction means a lot to us, and we remain committed to ensuring you get the most from your Dyson technology. Thank you again for your input.
Bought my first V10 because of Dyson's reputation for durability and effectiveness. It lasted about 18 months so I hope my replacement V10 lasts longer than that. Our house is around 2000 sf, no pets, empty nester, half carpet and rugs/half hardwood, so I wouldn't consider that to be excessive or hard duty use. Other than that it is a great vac and we'll see if my replacement has better longevity. If not, I will replace it with a comparable, less expensive alternative.
Response from DysonBy Dyson Customer Service, February 13, 2026
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and understand how important durability and long‑term performance are, especially when you’ve chosen a product based on reputation and past trust. We’ve noted your comments about the lifespan of your first V10, and we’re glad to hear your replacement is performing well so far. Your insights help us continue improving, and we’re committed to making sure your experience moving forward is a better one. Thanks again for giving us the chance to make things right.
Amazing. Super powerful, light, easy to maneuver...
Response from DysonBy Dyson Customer Service, February 12, 2026
Hi there, thank you for sharing such great feedback! We’re thrilled to hear you’re enjoying how powerful and lightweight your Dyson is. If you ever have questions or want tips on getting the most from your machine, just reach out we’re always happy to help via live chat or a quick call.