I bought my Dyson 2 weeks ago…. I am unable to power up my unit
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that your Dyson is not powering up after only two weeks of use. We understand how frustrating it can be when a new purchase doesn’t function as expected. Your input is important, and we’ll make sure it’s noted for our product teams as they continue to improve reliability and ease of use. Please reach out via live chat or call so we can assist further with troubleshooting or replacement to ensure your machine is working as intended. Your satisfaction matters to us, and we remain committed to supporting you. Thank you again for your input.
Great lightweight, great suction... able to use on hard wood also!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the product’s great features, especially its lightweight design, powerful suction, and versatility on hardwood floors. It’s wonderful to know it’s delivering the performance you expected and making cleaning easier. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Heavy cumbersome, awkward attachment to charging station
Response from DysonBy Dyson Customer Service, December 2, 2025
We appreciate you taking the time to let us know about your experience. It’s disappointing to hear the vacuum feels cumbersome and the charging station awkward to use. Dyson is committed to making our products as intuitive as possible, and your feedback is valuable. If you’re facing any problems with your machine, our support team is available through live chat or phone to help.
Love it! Should have bought one sooner!! Picks up everything and so easy to use!
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your wonderful feedback! We’re so glad to hear you’re loving your vacuum and finding it easy to use. It’s great to know it’s picking up everything and making a real difference in your cleaning routine. We truly appreciate your support and recommendation!
I bought this 2 weeks ago because my Golden retriever’s hair was every where , everyday! Not only is this light weight but the canister is larger than other stick vacuums and it transitions easily from rug to hardwood floors. Very easy to go under furniture and tables. I am thrilled!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson has made such a difference in tackling your Golden Retriever’s hair and that you find it lightweight, powerful, and easy to use. It’s great to know the larger canister and smooth transition between rugs and hardwood floors, along with the ability to clean under furniture, have added to your satisfaction. If you have any further concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Dyson V10 vacuum is light-weight, powerful, and handy to use for suctioning floors especially in corners because of its sleek design. I gave it 4-stars because I wish there was an off/off button instead of holding the trigger button to vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback. We’re delighted to hear that you find the Dyson V10 vacuum light weight, powerful, and handy for cleaning floors and corners with its sleek design. We also appreciate your input regarding the trigger button, as it helps us understand how we can improve the user experience. If you have any further concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
I never believed the hype about a Dyson vacuum cleaner until I used it. It is by far the best vacuum cleaner I have ever used.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re thrilled to hear that your Dyson has exceeded expectations and delivered such impressive performance. It’s wonderful to know that it has proven to be the best vacuum cleaner you’ve ever used. We truly appreciate you taking the time to share your experience and are glad you’re enjoying your Dyson!