We had a Dyson but lost it in a house fire in February of 21. We replaced it with an I Robot Vacuum which was convenient. Recently we decided to by a stick Vacuum as we fel the Robot was not cleaning sufficiently. So we decided on a Dyson. Just using it a few minutes picked up so much pet hair and dust it was surprising. Apparently the Robot was not doing the job. Since we have purchased the Dyson we have recommended it to family and friends.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 5, 2026
Hello, thank you for sharing your feedback. We are delighted to hear that your new Dyson stick vacuum has exceeded expectations by removing pet hair and dust so effectively, even after other machines struggled to keep up. This level of performance reflects our commitment to designing vacuums that deliver powerful cleaning results while remaining convenient and versatile for everyday use. At Dyson, we aim to provide innovative solutions that make a meaningful difference in our customers’ homes, and your experience reinforces this mission. We sincerely appreciate your recommendation to family and friends, and should you have any questions or require support in the future, please feel free to contact our chat or voice support team. We are always happy to assist.
I bought this & found that the dog hair doesn't release, sometimes gets lodged in the canister & I have to pull it out by hand. The gasket should be firmer to pull the debris out & into the trash.
Response from DysonBy Dyson Customer Service, January 3, 2026
Thank you for sharing your feedback with us. We’re sorry to hear about the difficulty you’ve experienced with dog hair getting lodged in the canister, and we completely understand how frustrating this can be. Your comments regarding the gasket design are valuable, and we truly appreciate you taking the time to let us know. To help resolve this matter, we kindly ask you to reach out to us directly via live chat or phone support, so our team can review your case in detail and provide the best possible assistance. Thank you again for your feedback and for being a Dyson customer. We’re here to support you every step of the way.
The vacuums great. It’s just top heavy and does not stand on its own.
Response from DysonBy Dyson Customer Service, December 31, 2025
Hi, thank you for sharing your review with us. We’re glad to hear you find the vacuum great and appreciate its performance. We completely understand your point about it feeling top-heavy and not standing on its own, and we truly value you taking the time to share this feedback. Your satisfaction is very important to us, and we’d love the opportunity to make your experience even better. If you’re happy to open up with us further, please contact our live chat or voice support team, where our specialists will be ready to assist you and provide tailored guidance. Thank you again for your input, it helps us continue to improve while ensuring you get the most from your Dyson machine.
My mother-in-law gave me this vacuum as a holiday gift After I raved about using hers on a Thanksgiving visit. I never saw myself writing a review of a vacuum, but this vacuum has actually really improved my experience of keeping my house clean. It’s super easy to grab it, grab the right attachment, and just go for it look at the split instead of letting dirt build up. The main attachment does a decent job of cleaning our wood floors and low carpets. The smaller rotating head is awesome at getting crumbs and dandruff and what not off the couch. The vacuum makes me feel a little bit more in control of the general chaos around here!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 20, 2025
Thank you for sharing such a thoughtful review. We are delighted to hear how your Dyson vacuum has made cleaning easier and more enjoyable for you, from tackling wood floors and carpets to keeping your couch fresh with the smaller rotating head. It is wonderful to know that the convenience of the attachments and the ease of use have helped you feel more in control of your home. Your feedback truly highlights the difference Dyson technology can make, and we greatly appreciate you taking the time to share your experience.
I’m Happy With My New Dyson Cyclone V10 Animal! Cleans great and has great suction!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson Cyclone V10 Animal is delivering powerful suction and providing an exceptional cleaning experience for your home. Its ability to capture fine dust and lift embedded dirt reflects our commitment to engineering cordless technology that combines performance with convenience. At Dyson, we strive to design machines that make cleaning effortless while maintaining high standards of innovation and reliability. Your satisfaction reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
I just love everything about the vacuum!!! My first cordless!
Response from DysonBy Dyson Customer Service, December 6, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear how much you’re enjoying your first cordless Dyson and that it’s been such a fantastic experience for you. It’s wonderful to know the vacuum is meeting all your expectations and making cleaning easier and more enjoyable. Your satisfaction means a lot to us, and we’re committed to ensuring you continue to love everything about your Dyson.
Love this vacuum, great absorption, light weight, easy and charging. My only issue is the charge does not last long. But other then that love this vacuum.
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you for sharing your review! We are delighted to hear that you love your Dyson vacuum and that its lightweight design, powerful absorption, and ease of use have made such a positive impact on your cleaning routine. We truly value your feedback regarding the battery, and it’s wonderful to know that overall you are enjoying the performance and convenience it brings. Your input helps us continue to refine our products, and we are thrilled that your Dyson has become a tool you love using in your home.
We are loving our new Dyson. It works better than any vacuum cleaner that we’ve ever had. The only guy I have with it is the shaft is painted purple and when you try to go up under furniture and things like that, it scratches the paint off. I really think it shouldn’t have been painted at all and just left The metal color.
I would recommend this to a friend!
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Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re glad to hear that you’re loving your new Dyson and that it’s performing better than any vacuum cleaner you’ve had before. We appreciate your comments regarding the painted shaft and the concern about scratches when cleaning under furniture. If you’d like us to look into this further or provide assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.