Customer reviews from startech.com
StarTech.com - USB-C to HDMI Adapter - Black
Average customer rating
2.6
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
5
Customer Reviews for StarTech.com - USB-C to HDMI Adapter - Black
Customer Rating
2
Partially works
on November 9, 2017
Posted by: cwing
I've used this specific adapter with a new Macbook Pro. I have connected to 3 different HP Envy32 B&O displays, and two flat screen TVs. Display quality is on par for all tested displays, but audio is choppy when only connecting to the display sound. TV audio works fine. After testing another USBC to HDMI converter with the same display audio works fine.
Response from startech.comBy Brian, Customer Support, November 9, 2017
Thanks for sharing your review. We're very sorry about the audio problem you encountered. If the problem happens on multiple computers, the adapter is likely faulty. We'd be happy to replace it for you. One of our Technical Advisors can help start that process. To connect with one, just click Support at the top of this page then choose email, chat, or phone.
Written by a customer while visiting startech.com
Customer Rating
1
Didn't work with Toshiba or Lenovo laptops
on September 24, 2017
Posted by: Tatcom
This adapter did not work with either a Toshiba Satellite or Lenovo Think Pad. Tested cables and monitor and they both worked. Problem is the Startech. The support page on Startech was not helpful. It said the device was plug and play.
Response from startech.comBy Malcolm, Customer Support, September 27, 2017
Thanks for sharing your experience with us. We hope we can help.
This adapter works with USB-C devices that pass a DisplayPort video signal. Since not all laptops with USB-C have this capability, it would be helpful to know the exact model of systems you tried.
We also sent an email to you at the address provided with your review. We have Technical Support Advisors available 24 hours, 5 days a week.
This adapter works with USB-C devices that pass a DisplayPort video signal. Since not all laptops with USB-C have this capability, it would be helpful to know the exact model of systems you tried.
We also sent an email to you at the address provided with your review. We have Technical Support Advisors available 24 hours, 5 days a week.
Written by a customer while visiting startech.com
Customer Rating
5
works like a charm
on April 19, 2016
Posted by: Bermic
plugged it in on a lenovo Yoga 900, sound en image quality is perfect
Written by a customer while visiting startech.com