Customer reviews from foodsaver.com
FoodSaver - Handheld+ 2-in-1 Vacuum Sealing System - Black
Average customer rating
4.3
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
104
4 Stars
15
3 Stars
2
2 Stars
6
1 Star
14
50%of customers recommend this product.
(
9 out of
18)
Customer Reviews for FoodSaver - Handheld+ 2-in-1 Vacuum Sealing System - Black
Customer Rating
5
Great new developments in FoodSaver technology :)
on September 24, 2025
Posted by: longtime fan
Verified Purchase:Yes
We had an older FoodSaver that (after a decade-plus of regular use) was starting to work less well, so we finally decided to replace it. As soon as this new one arrived, I wondered why we waited so long. It works with our old FoodSaver containers--the kind you used to have to seal with a plastic tube--which I was worried about, and even better it is SO. MUCH. QUIETER. Anyone who owned an old-model FoodSaver knows what I'm talking about: that thing was LOUD, so much so that I'd feel bad using it if we had guests over.
The new handheld vacuum sealer is almost silent, and I think it works more quickly too. The whole setup has been working great, and I really love that it comes with the reusable ziptop bags in addition to single-use bags. (Incidentally, the little U-shaped plastic doohicky is for sealing the ziptop bags--that's not explained anywhere in the instructions but I found it online somewhere.) The wine sealer works phenomenally too.
It's worth replacing your old FoodSaver if you've been on the fence, or buying a new one if you don't own one already. Get one of the storage containers too, and you can make guacamole that stays fresh in the fridge for days after :)
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Anonymous
Verified Purchase:Yes
Unhappiness is not an option! Throughout all my years as a FoodSaver consumer, I have NEVER had any problems until the purchase of their Handheld+ 2-in-1 Vacuum Sealing System! The regular vacuum sealer will not operate at all, although the sealer function works. I have repeatedly tried to reach out to FoodSaver regarding this problem, however I cannot reach anyone! So sadly, I have no more than 2 stars to give.
Written by a customer while visiting foodsaver.com
Customer Rating
5
Love it!
on August 27, 2025
Posted by: Ruthie3
Gender:Female
I have had this over a year and love it! Works hard and vacuums quickly. I do miss the built in bag cutter but love the space it saves not having it included in the machine. It slides easily into a cupboard to keep my counter top clear but easily accessible.
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
2
product fail
on August 26, 2025
Posted by: Maugust
When I bought this I really liked it though I wished there was a place to hold and cut the rolls. But after 3 months the unit stopped working. It lights up but doesn't make any noise or does it vacuum. I have tried several times to contact Food saver though the website but have had no success as of yet. My review would have been a 4 other wise.
Response from foodsaver.comBy Customer Care, August 27, 2025
Hello. Thank you for reaching out to us.
We are very sorry to hear about your experience with your FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System. We completely understand how frustrating it must be to have the unit stop working after only a few months, especially when you were otherwise happy with its performance.
Here are a few troubleshooting steps that may help:
- Check the gasket of the machine. If it is damaged or dirty, the unit may not vacuum or seal properly. Clean any food materials from the gasket. For a removable gasket, try removing, flipping it over, reinserting it, and testing the unit again.
- Ensure the open end of the bag is placed entirely inside the vacuum channel. The bag’s edge should not extend beyond this channel. Also, avoid creating your own side seams, FoodSaver bags are manufactured with sealed side seams designed for proper vacuuming.
- Test the bag for leaks by sealing it with a small amount of air inside, submerging it in water, and applying pressure. If you see bubbles, the bag has a leak and should be replaced.
- If vacuum sealing moist foods, we recommend pre-freezing them for 1–2 hours. Excess liquid can interfere with the vacuum process and may cause permanent damage to the unit.
Your sealer has a warranty period of 5 years.
If these steps don’t resolve the issue, please reach out to us via our Contact Us form on our website or initiate a warranty claim directly from the website by clicking on Support>Warranty. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Foodsaver® Consumer Care
We are very sorry to hear about your experience with your FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System. We completely understand how frustrating it must be to have the unit stop working after only a few months, especially when you were otherwise happy with its performance.
Here are a few troubleshooting steps that may help:
- Check the gasket of the machine. If it is damaged or dirty, the unit may not vacuum or seal properly. Clean any food materials from the gasket. For a removable gasket, try removing, flipping it over, reinserting it, and testing the unit again.
- Ensure the open end of the bag is placed entirely inside the vacuum channel. The bag’s edge should not extend beyond this channel. Also, avoid creating your own side seams, FoodSaver bags are manufactured with sealed side seams designed for proper vacuuming.
- Test the bag for leaks by sealing it with a small amount of air inside, submerging it in water, and applying pressure. If you see bubbles, the bag has a leak and should be replaced.
- If vacuum sealing moist foods, we recommend pre-freezing them for 1–2 hours. Excess liquid can interfere with the vacuum process and may cause permanent damage to the unit.
Your sealer has a warranty period of 5 years.
If these steps don’t resolve the issue, please reach out to us via our Contact Us form on our website or initiate a warranty claim directly from the website by clicking on Support>Warranty. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Foodsaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Happy customer 2
Verified Purchase:Yes
I like the size and look very much. The portable accessory seems to maintain the battery well and does a nice job. I wish it had the ability to use the rolls.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Customer Rating
3
Disappointed
on June 7, 2025
Posted by: Barbara2815
from Wisconsin
Gender:Female
Bought this 3 months ago and disappointed The rechargeable battery for zip bags will only seal 2 quart bags before it looses the charge. And yes the unit was plugged in and hand unit showed green light. So glad it kept my 8 yr. old machine.
Value
5
Response from foodsaver.comBy Customer Care, June 9, 2025
Hello,
Thank you for reaching out about your FoodSaver Handheld+ 2-in-1 Vacuum Sealing System. We're sorry to hear that the hand held vacuum sealer did not meet your expectations due to the battery life.
We value and appreciate your feedback and we will be sure to forward it to the product team for immediate review.
If you require assistance, please reach out to us directly. You can reach us via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.
Thank you!
FoodSaver Consumer Care.
Thank you for reaching out about your FoodSaver Handheld+ 2-in-1 Vacuum Sealing System. We're sorry to hear that the hand held vacuum sealer did not meet your expectations due to the battery life.
We value and appreciate your feedback and we will be sure to forward it to the product team for immediate review.
If you require assistance, please reach out to us directly. You can reach us via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.
Thank you!
FoodSaver Consumer Care.
Written by a customer while visiting foodsaver.com
Customer Rating
1
bad pump
on May 22, 2025
Posted by: ga n 1
I bought 4 months ago and the pump stop working . Now I tried to get a replacement I can't get anybody on phone
No, I would not recommend this to a friend.
Response from foodsaver.comBy Customer Care, May 22, 2025
Hello,
Thank you for taking the time to reach out to us and for sharing your feedback on our Handheld+ 2-in-1 Vacuum Sealing System.
We are sorry to hear that the product did not meet your expectations and that the pump broke down. This is not the quality we strive for and we will be sure to forward your valuable feedback to the product team for review.
For further assistance, we encourage you to reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver Consumer Care
Thank you for taking the time to reach out to us and for sharing your feedback on our Handheld+ 2-in-1 Vacuum Sealing System.
We are sorry to hear that the product did not meet your expectations and that the pump broke down. This is not the quality we strive for and we will be sure to forward your valuable feedback to the product team for review.
For further assistance, we encourage you to reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
2
Not the best
on April 20, 2025
Posted by: stephaniel223_9353
[This review was collected as part of a promotion.] Didn’t care for this product. Hard time using it. Sort of bulky too, which I don’t want in my small studio. Takes too much space. Not something I would recommend.
Response from foodsaver.comBy Customer Care, April 23, 2025
Hello, we appreciate you leaving the review on our FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System. We are sorry to hear that it did not meet your expectations. Your feedback will be forwarded to the relevant department.
If you require our assistance, please reach out to us using our Contact Us form on the following website https://www.foodsaver.com/support/contact-us so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time.
Thank you!
FoodSaver Consumer Care
If you require our assistance, please reach out to us using our Contact Us form on the following website https://www.foodsaver.com/support/contact-us so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time.
Thank you!
FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com