Customer reviews from foodsaver.com
FoodSaver - Handheld+ 2-in-1 Vacuum Sealing System - Black
Average customer rating
4.3
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
104
4 Stars
15
3 Stars
2
2 Stars
6
1 Star
14
50%of customers recommend this product.
(
9 out of
18)
Customer Reviews for FoodSaver - Handheld+ 2-in-1 Vacuum Sealing System - Black
Customer Rating
1
not happy
on September 14, 2026
Posted by: billy bee
from toronto Ontario canada
Gender:Male
dosen't work , worked once after charge , no good nothing only blinking light just purchased in July 2026 , not happy , need a replacement but company hard to get in touch with
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, September 16, 2026
Hello
Thank you for taking your time to post this review.
We are sorry to hear that your FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System, Handheld and Countertop Vacuum Sealer is not working as intended.
We have reached out to you via email so we can assist you further.
In the future, please do not hesitate to get in touch with us via Contact Us form on our website or LiveChat. We are always happy to help !
Thank you !
FoodSaver Consumer Care
Thank you for taking your time to post this review.
We are sorry to hear that your FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System, Handheld and Countertop Vacuum Sealer is not working as intended.
We have reached out to you via email so we can assist you further.
In the future, please do not hesitate to get in touch with us via Contact Us form on our website or LiveChat. We are always happy to help !
Thank you !
FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
Does not last
on August 24, 2026
Posted by: Poor quality
This thing stopped working after a month. I've followed all the instructions and it still failed.
Response from foodsaver.comBy Customer Care, September 3, 2026
Hello,
Thank you for your feedback on our Handheld+ 2-in-1 Vacuum Sealing System. We are sorry to hear that the product stopped working after only a month of use. We understand how disappointing this must be, especially when you have followed the provided instructions and expected reliable performance.
Your feedback is important to us, and we will ensure it is handled appropriately.
For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care.
Thank you for your feedback on our Handheld+ 2-in-1 Vacuum Sealing System. We are sorry to hear that the product stopped working after only a month of use. We understand how disappointing this must be, especially when you have followed the provided instructions and expected reliable performance.
Your feedback is important to us, and we will ensure it is handled appropriately.
For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care.
Written by a customer while visiting foodsaver.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent for the price. Thanks to online videos and tips made this machine more for the buck...THANK YOU
Written by a customer while visiting foodsaver.com
Posted by: PeteVan
Verified Purchase:Yes
This is my second, hope it lasts longer this time. I contacted you regarding the issue I had with my first one but no one got back to me except to tell me that you would get back to me.
Written by a customer while visiting foodsaver.com
Posted by: Dork
Verified Purchase:Yes
This works well just not as powerful as I hoped it would be.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting foodsaver.com
Posted by: mdg59
Verified Purchase:Yes
inconsistent sealing, won't properly seal or vacuum
Response from foodsaver.comBy Customer Care, June 1, 2026
Hello,
Thank you for reaching out to us with your feedback on our Handheld+ 2-in-1 Vacuum Sealing System. We are sorry to hear about your experience with the sealing performance. This is definitely not the experience we want for our customers.
Inconsistent sealing can sometimes be caused by factors like bag placement, moisture or debris near the seal strip. That said, the unit should still perform reliably, and what you’re describing sounds frustrating. We have detailed troubleshooting steps on our FAQ page that could be helpful in resolving the issue.
Your feedback is important to us, and we will ensure it is handled appropriately.
If the issue persists, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for reaching out to us with your feedback on our Handheld+ 2-in-1 Vacuum Sealing System. We are sorry to hear about your experience with the sealing performance. This is definitely not the experience we want for our customers.
Inconsistent sealing can sometimes be caused by factors like bag placement, moisture or debris near the seal strip. That said, the unit should still perform reliably, and what you’re describing sounds frustrating. We have detailed troubleshooting steps on our FAQ page that could be helpful in resolving the issue.
Your feedback is important to us, and we will ensure it is handled appropriately.
If the issue persists, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: AKeith
Verified Purchase:Yes
I love this machine. It is small, light weight and efficient!
Written by a customer while visiting foodsaver.com
Posted by: Unhappy in MS
from MS
Gender:Female
Verified Purchase:Yes
It wouldn't vacuum. It would seal but not vacuum. I loved the color.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, March 9, 2026
Hello,
Thank you for your feedback. We’re glad to hear you enjoyed the color of your FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System. Regarding the vacuum issue, sometimes the unit may need a secure seal on the bag or the bag itself may not be compatible with the vacuum function. Ensuring the bag is positioned correctly and free of wrinkles usually allows the vacuum feature to work effectively, so you can get the full benefit of both sealing and vacuuming for your food storage.
If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
—FoodSaver Consumer Care
Thank you for your feedback. We’re glad to hear you enjoyed the color of your FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System. Regarding the vacuum issue, sometimes the unit may need a secure seal on the bag or the bag itself may not be compatible with the vacuum function. Ensuring the bag is positioned correctly and free of wrinkles usually allows the vacuum feature to work effectively, so you can get the full benefit of both sealing and vacuuming for your food storage.
If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
—FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com