Customer reviews from foodsaver.com
FoodSaver - Handheld+ 2-in-1 Vacuum Sealing System - Black
Average customer rating
4.3
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
104
4 Stars
15
3 Stars
2
2 Stars
6
1 Star
14
50%of customers recommend this product.
(
9 out of
18)
Customer Reviews for FoodSaver - Handheld+ 2-in-1 Vacuum Sealing System - Black
Customer Rating
1
Cheapest parts
on February 10, 2026
Posted by: Damien
from Spokane, Wa
Gender:Male
I’ve had a foodsaver before. It worked great. Now I get a new one and it doesn’t seal a bag no matter how many times you try. I guess foodsaver got so big we only use the cheapest parts
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, February 12, 2026
Hello Damien!
Thank you for sharing your experience with the FoodSaver® Handheld+ 2‑in‑1 Vacuum Sealing System. I’m really sorry to hear that your new unit isn’t sealing bags — especially since you’ve had a FoodSaver before and know how well it should perform.
A few troubleshooting steps can help get the seal working properly:
1. Check the bag placement
Make sure the textured side of the bag is fully over the vacuum tray and lying flat with no wrinkles.
2. Ensure the lid is fully closed
If the lid isn’t locked down completely, the unit won’t be able to pull a proper vacuum.
3. Inspect the gasket and sealing strip
Wipe away any crumbs, moisture, or debris. Even a small particle can prevent a seal.
4. Try a different bag
Sometimes a bag may have a tiny crease or defect that prevents sealing.
5. Give the unit a short rest
If you’ve tried multiple seals in a row, let the unit cool for a minute before trying again.
If you’ve tried these steps and the issue continues, please contact us directly so we can assist you further. We want to make sure you have a unit that works the way it should.
https://www.foodsaver.com/support/contact-us
Our team is available Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Have a nice day!
FoodSaver Consumer Care Team
Thank you for sharing your experience with the FoodSaver® Handheld+ 2‑in‑1 Vacuum Sealing System. I’m really sorry to hear that your new unit isn’t sealing bags — especially since you’ve had a FoodSaver before and know how well it should perform.
A few troubleshooting steps can help get the seal working properly:
1. Check the bag placement
Make sure the textured side of the bag is fully over the vacuum tray and lying flat with no wrinkles.
2. Ensure the lid is fully closed
If the lid isn’t locked down completely, the unit won’t be able to pull a proper vacuum.
3. Inspect the gasket and sealing strip
Wipe away any crumbs, moisture, or debris. Even a small particle can prevent a seal.
4. Try a different bag
Sometimes a bag may have a tiny crease or defect that prevents sealing.
5. Give the unit a short rest
If you’ve tried multiple seals in a row, let the unit cool for a minute before trying again.
If you’ve tried these steps and the issue continues, please contact us directly so we can assist you further. We want to make sure you have a unit that works the way it should.
https://www.foodsaver.com/support/contact-us
Our team is available Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Have a nice day!
FoodSaver Consumer Care Team
Written by a customer while visiting foodsaver.com
Customer Rating
1
Bad Xmas gift
on February 4, 2026
Posted by: Danieldanieldaniel
I got the handheld unit as a Xmas gift. It has already stopped working. Used it about 8 times. It shows being fully charged (solid green light) but when you take it out and press the button it doesn’t turn on. Press the button again, and the red light flashes. What a piece of garbage. Tried for two hours to get on line and submit warranty. Wouldn’t accept my date code. Really?
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, February 5, 2026
Hello Daniel,
Thank you for reaching out to us with your feedback on our hand held vacuum sealer. We are sorry to hear that the hand held unit did not meet your expectations and that it stopped working after such brief use. This is not the level of quality we work to uphold, nor the experience we want associated with our products.
We value your feedback and it will be forwarded to the appropriate department for further review.
For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We can also be reached by phone and live chat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you!
Thank you!
FoodSaver® Consumer Care
Thank you for reaching out to us with your feedback on our hand held vacuum sealer. We are sorry to hear that the hand held unit did not meet your expectations and that it stopped working after such brief use. This is not the level of quality we work to uphold, nor the experience we want associated with our products.
We value your feedback and it will be forwarded to the appropriate department for further review.
For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We can also be reached by phone and live chat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you!
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Kaynn
from Florida
Gender:Female
Verified Purchase:Yes
Thus was purchased as a christmas gift, unfortunately the first time my friend used it the vacuume+seal button does not work properly, the machine vacums the bags but she has to push the individual seal button shortly after the vacuum+seal light turns off inorder to seal the bag, I'm very disappointed because i chose the 2-in 1 specifically because of the larger vacuum sealing option combined with the hand held. Buyers beware!!
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy Customer Care, January 20, 2026
Hello Kaynn,
Thanks for your feedback. We’re sorry to hear about the trouble with the FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System, especially since it was chosen as a gift for its convenience and dual functionality. The Vacuum+Seal button is designed to automatically remove air and seal the bag in one step, so needing to press the individual seal button may indicate an issue with the sensor or alignment of the bag. Ensuring the bag is flat and positioned correctly can often resolve this, but if the problem persists, our customer support team can help troubleshoot or provide a replacement to ensure the system works as intended for both the larger vacuum sealing and handheld features.
For further assistance, please visit https://www.foodsaver.com/support/contact-us, 1-877-777-8042, or connect with us via LiveChat. We’re available Mon.-Fri. 9am-5pm Eastern Time.
Thank you!
—FoodSaver Consumer Care
Thanks for your feedback. We’re sorry to hear about the trouble with the FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System, especially since it was chosen as a gift for its convenience and dual functionality. The Vacuum+Seal button is designed to automatically remove air and seal the bag in one step, so needing to press the individual seal button may indicate an issue with the sensor or alignment of the bag. Ensuring the bag is flat and positioned correctly can often resolve this, but if the problem persists, our customer support team can help troubleshoot or provide a replacement to ensure the system works as intended for both the larger vacuum sealing and handheld features.
For further assistance, please visit https://www.foodsaver.com/support/contact-us, 1-877-777-8042, or connect with us via LiveChat. We’re available Mon.-Fri. 9am-5pm Eastern Time.
Thank you!
—FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
5
Great Replacment
on December 20, 2025
Posted by: MomR
from Florida
Gender:Female
This is a replacement for my old vac sealer machine. I wore it out. This machine is slender enough to keep on my counter. The hand held unit with the new style bags are fantastic. There isn't anything I can't seal with this machine. I like that it is manual so I can control what is happening during vacuuming and sealing. Much easier and much less fuss. I will be gifting this item in the future.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Amy J Rippy
Gender:Female
Verified Purchase:Yes
The handheld model is much better than my old model!
Written by a customer while visiting foodsaver.com
Posted by: Just1n
from Los angeles
Gender:Male
Verified Purchase:Yes
My food saver looks new but it doesn’t work . Called the number listened to prerecorded stuff that did not solve anything .
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, December 19, 2025
Hello !
Thank you for taking your time to post this review.
We are sorry to hear that your FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System, Handheld and Countertop Vacuum Sealer is not working as intended especially that it is a new product. This is not the experience we want you to have with one of our products. Please contact us directly via Contact Form on our FoodSaver website or via LiveChat, so we can learn more about your situation and assist you further.
Have a lovely day and stay safe !
FoodSaer Care
Thank you for taking your time to post this review.
We are sorry to hear that your FoodSaver® Handheld+ 2-in-1 Vacuum Sealing System, Handheld and Countertop Vacuum Sealer is not working as intended especially that it is a new product. This is not the experience we want you to have with one of our products. Please contact us directly via Contact Form on our FoodSaver website or via LiveChat, so we can learn more about your situation and assist you further.
Have a lovely day and stay safe !
FoodSaer Care
Written by a customer while visiting foodsaver.com
Posted by: Good shopper
Verified Purchase:Yes
This vacuum sealer replaced three other sealers that I owned. I like the fact that it is so compact.
I am enjoying this sealer.
I am enjoying this sealer.
Written by a customer while visiting foodsaver.com
Customer Rating
5
Every house needs one
on October 6, 2025
Posted by: rosef32_2271
[This review was collected as part of a promotion.] Amazing and portable, not too big, it works amazing I recommend every house you have one, I love using mine to freeze anything from vegetables to fruit for my smoothies
Written by a customer while visiting foodsaver.com