Customer reviews from Panasonic
Panasonic - 1.0 cu.ft. Japanese Microwave with the Genius Sensor 2.0 + Inverter Technology, 1200W - NN-SF57RM - Gray
Average customer rating
4.3 out of 5
4.3
(27 Reviews)
Open Ratings Snapshot
Rating breakdown 27 reviews
5 Stars
17
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
2
83%of customers recommend this product. 
(
19 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Panasonic - 1.0 cu.ft. Japanese Microwave with the Genius Sensor 2.0 + Inverter Technology, 1200W - NN-SF57RM - Gray
Customer Rating
5 out of 5
5
Love it
on August 30, 2026
Posted by: Angie B
from Saint Louis MO
Gender:Female
Verified Purchase:Yes
Still getting to know there are many features that are very useful . With there being one tuch buttons to operate and a rotary dial it's very easy.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, September 1, 2026
Hi there! Thank you for the wonderful 5-star review. We’re so glad to hear you’re loving your microwave and finding its many useful features easy to use. It’s great to know the one-touch buttons and rotary dial are making operation simple and convenient. We appreciate you choosing Panasonic and sharing your experience.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Best micro we've ever owned
on August 28, 2026
Posted by: Nico
from Northampton MA
Verified Purchase:Yes
I own a kitchen design firm and I was looking for a non-left hand swing micro for a client. I came across this model online and was intrigued by the look and features this offered. Then ironically, my own personal micro died, so I bought this one for myself, figuring I could give a first hand review to my client.
It's simply the best microwave I've come across in my 30 years in business. It's engineered the way you would want it to be. No fuss, no extra, useless features. Just works great and has what you need a microwave to have.
Plus it looks great and has an excellent footprint so it doesn't demand a lot of space on the counter but still has excellent capacity.
And the interior is fantastic as well. Easy to clean, no nooks or crevices to collect grime and NO TURNTABLE!
Can't say enough good things about this appliance. I have recommended it many times to my clients all with similar results. Good job Panasonic.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, August 31, 2026
Hello there! Thank you for such an outstanding review and for sharing your experience from both a professional and personal perspective. It means a great deal to hear that after 30 years in the kitchen design business, this microwave stands out as the best you’ve owned. We’re so pleased that its practical design, compact footprint, strong capacity, easy-clean interior, and turntable-free design have made such a positive impression. Your recommendation to your clients and your kind words are truly appreciated, and we’re grateful for your 5-star support.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Great Inverter Microwave. No Complaints!
on August 17, 2026
Posted by: HappyCamper
from Pacific Northwest
Verified Purchase:Yes
Very Happy to have made the plunge to replace the gigantic over the range microwave with this smaller, newer technology. With only a little trepidation I jumped in and learned a few useful steps and now it is my favorite thing in the kitchen. Love the look, the drop down door and how easy it is to keep clean with just a quick wipe down. The heat sensing is perfect, which means no more messy spills.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, August 18, 2026
Hi there! Thank you for your wonderful review. We’re so glad your new inverter microwave has become a favorite in your kitchen and that you’re enjoying its sleek look, drop-down door, easy-clean design, and reliable heat sensing. It’s especially great to hear it made the switch from your previous over-the-range model feel worthwhile. We truly appreciate your 5-star rating and kind feedback.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
This first major improvement in microwave cooking
on August 16, 2026
Posted by: Mack
from Las Vegas Nevada
Gender:Male
[This review was collected as part of a promotion.] Im going to make this my next item for my kitchen !
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, August 18, 2026
Hello there! Thank you for the 5-star review. We’re so glad the microwave made such a strong impression and that you’re considering it for your kitchen. We truly appreciate your enthusiasm and support.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Worth every penny
on July 29, 2026
Posted by: Anonymous
from Maryland
Gender:Female
Verified Purchase:Yes
There haven’t been any improvements in microwave since they were first invented. This one is easy to operate, heats evenly and has a soft clothes feature.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, August 3, 2026
Hi! Thank you for the excellent review. We’re glad to hear this microwave has proven worth every penny, with easy operation, even heating, and features that add everyday convenience. It’s especially nice to know the design feels practical and well thought out. We appreciate you taking the time to share your experience.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
1.0 cu ft Japanese Microwave
on July 26, 2026
Posted by: CF
from North Carolina
Gender:Female
Verified Purchase:Yes
wow! I must say I hope this is the future of microwaves. With other microwaves, I always heated my food at lower power so it wouldn't heat it so fast. No need for that now, just put your food in and hit start. I don't have to think about visitors who automatically hit 3 min and walk away. It senses when the food/beverage it hot and stops. No more covering most food items. Some bowls will heat up really hot so be weary of that and test each one until you get the hang of it.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 27, 2026
Hi there! Thank you for the fantastic 5-star review. We’re thrilled to hear the microwave has made heating food feel easier and more intuitive for you. It’s great to know the sensor cooking feature is delivering the kind of convenience and peace of mind you were hoping for, and we appreciate you sharing your thoughtful observations from everyday use.
Written by a customer while visiting Panasonic
Customer Rating
3 out of 5
3
Sensor heat messes up
on July 23, 2026
Posted by: Jona
from Federal Way, WA.
Gender:Female
Verified Purchase:Yes
I have had the microwave for maybe a month now. Last week, I started having issues when using the sensor heat. No matter what setting it's on, when using sensor heat, it often (more often each day) turns on for 2 seconds only and then turns off. I try to use the stop/reset button without effect. I have to keep unplugging the oven to reset it to use it at all. The microwave seems to be working, for now. Totally unimpressive for a supposedly higher-quality oven, with the price tag to prove it?
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 24, 2026
Hi there! Thank you for sharing your experience. We’re sorry to hear the sensor heat function has been inconsistent and frustrating to use, especially after only a month. We appreciate your detailed feedback, and we understand how disappointing this feels given your expectations for the microwave’s quality and price.
Written by a customer while visiting Panasonic
Customer Rating
1 out of 5
1
Poor quality, doesn’t work
on July 21, 2026
Posted by: Wanda
from Hinckley Ohio
Gender:Female
Verified Purchase:Yes
Had to send back, waiting on another new one, hopefully it will work longer than 8 days.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 27, 2026
Hello there! Thank you for sharing your feedback. We’re sorry to hear the microwave did not work as expected and that your experience was so disappointing. We appreciate you taking the time to leave a review, and we hope your replacement provides a much better experience.
Written by a customer while visiting Panasonic
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