Customer reviews from Panasonic
Panasonic - 1.0 cu.ft. Japanese Microwave with the Genius Sensor 2.0 + Inverter Technology, 1200W - NN-SF57RM - Gray
Average customer rating
4.4
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
12
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Panasonic - 1.0 cu.ft. Japanese Microwave with the Genius Sensor 2.0 + Inverter Technology, 1200W - NN-SF57RM - Gray
Posted by: HappyCamper
from Pacific Northwest
Verified Purchase:Yes
Very Happy to have made the plunge to replace the gigantic over the range microwave with this smaller, newer technology. With only a little trepidation I jumped in and learned a few useful steps and now it is my favorite thing in the kitchen. Love the look, the drop down door and how easy it is to keep clean with just a quick wipe down. The heat sensing is perfect, which means no more messy spills.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, August 18, 2026
Hi there! Thank you for your wonderful review. We’re so glad your new inverter microwave has become a favorite in your kitchen and that you’re enjoying its sleek look, drop-down door, easy-clean design, and reliable heat sensing. It’s especially great to hear it made the switch from your previous over-the-range model feel worthwhile. We truly appreciate your 5-star rating and kind feedback.
Written by a customer while visiting Panasonic
Customer Rating
5
This first major improvement in microwave cooking
on August 16, 2026
Posted by: Mack
from Las Vegas Nevada
Gender:Male
[This review was collected as part of a promotion.] Im going to make this my next item for my kitchen !
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, August 18, 2026
Hello there! Thank you for the 5-star review. We’re so glad the microwave made such a strong impression and that you’re considering it for your kitchen. We truly appreciate your enthusiasm and support.
Written by a customer while visiting Panasonic
Posted by: Anonymous
from Maryland
Gender:Female
Verified Purchase:Yes
There haven’t been any improvements in microwave since they were first invented. This one is easy to operate, heats evenly and has a soft clothes feature.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, August 3, 2026
Hi! Thank you for the excellent review. We’re glad to hear this microwave has proven worth every penny, with easy operation, even heating, and features that add everyday convenience. It’s especially nice to know the design feels practical and well thought out. We appreciate you taking the time to share your experience.
Written by a customer while visiting Panasonic
Posted by: CF
from North Carolina
Gender:Female
Verified Purchase:Yes
wow! I must say I hope this is the future of microwaves. With other microwaves, I always heated my food at lower power so it wouldn't heat it so fast. No need for that now, just put your food in and hit start. I don't have to think about visitors who automatically hit 3 min and walk away. It senses when the food/beverage it hot and stops. No more covering most food items. Some bowls will heat up really hot so be weary of that and test each one until you get the hang of it.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 27, 2026
Hi there! Thank you for the fantastic 5-star review. We’re thrilled to hear the microwave has made heating food feel easier and more intuitive for you. It’s great to know the sensor cooking feature is delivering the kind of convenience and peace of mind you were hoping for, and we appreciate you sharing your thoughtful observations from everyday use.
Written by a customer while visiting Panasonic
Posted by: Jona
from Federal Way, WA.
Gender:Female
Verified Purchase:Yes
I have had the microwave for maybe a month now. Last week, I started having issues when using the sensor heat. No matter what setting it's on, when using sensor heat, it often (more often each day) turns on for 2 seconds only and then turns off. I try to use the stop/reset button without effect. I have to keep unplugging the oven to reset it to use it at all. The microwave seems to be working, for now. Totally unimpressive for a supposedly higher-quality oven, with the price tag to prove it?
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 24, 2026
Hi there! Thank you for sharing your experience. We’re sorry to hear the sensor heat function has been inconsistent and frustrating to use, especially after only a month. We appreciate your detailed feedback, and we understand how disappointing this feels given your expectations for the microwave’s quality and price.
Written by a customer while visiting Panasonic
Posted by: Wanda
from Hinckley Ohio
Gender:Female
Verified Purchase:Yes
Had to send back, waiting on another new one, hopefully it will work longer than 8 days.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 27, 2026
Hello there! Thank you for sharing your feedback. We’re sorry to hear the microwave did not work as expected and that your experience was so disappointing. We appreciate you taking the time to leave a review, and we hope your replacement provides a much better experience.
Written by a customer while visiting Panasonic
Posted by: Angel
from AZ
Gender:Female
Verified Purchase:Yes
I’ve been using this microwave for a few weeks now, and couldn’t be happier with this purchase. Yes, it cost more than other microwaves, but in my opinion the benefits of the smart sensors and spacious interior is worth it. It defrosts and/or reheats to perfection, with just the push of a button. The door opens downwards (like an oven), which gives more elbow room, especially if the microwave is placed in a corner space.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 21, 2026
Hi there! Thank you for the wonderful review. We’re so glad to hear you’ve been enjoying the microwave’s smart sensor features, spacious interior, and convenient drop-down door design. It’s great to know it has been delivering the kind of easy, precise performance you were hoping for, and we truly appreciate your thoughtful 5-star feedback.
Written by a customer while visiting Panasonic
Customer Rating
5
great overall - any way to change the default temp
on July 17, 2026
Posted by: xt111
Gender:Male
Excellent hearing and function but the default setting for auto reheat is a bit too hot. It seems the target temperature is 75C to 80C. I prefer closer to 60C to 65C. I know you can adjust the temperature immediately after starting auto reheat by turning the dial, but is there anyway to change the default temperature from 4 to 3?
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - F, Team Panasonic, July 20, 2026
Hello there! Thank you for the thoughtful review. We’re glad to hear you’re enjoying the microwave’s overall performance and heating results. We also appreciate your detailed feedback about the auto reheat default temperature, and it’s great that you’ve already found the manual adjustment helpful. Your comments are valuable and highlight the kind of fine-tuning that matters in everyday use.
Written by a customer while visiting Panasonic