Customer reviews from Roam Smart Tracker
Roam smart tracker - No Subscription, Waterproof | Apple & Android | 4-Pack - Assorted
Average customer rating
4.7
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
372
4 Stars
51
3 Stars
14
2 Stars
3
1 Star
7
98%of customers recommend this product.
(
423 out of
433)
Customer Reviews for Roam smart tracker - No Subscription, Waterproof | Apple & Android | 4-Pack - Assorted
Posted by: Zarkenee
Verified Purchase:Yes
Small, beautiful and efficient
Pros: size,appearance,efficiency
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Ronny
Verified Purchase:Yes
One out of two works. Very disappointing indeed...
Cons: functionality,reliability
No, I would not recommend this to a friend.
Response from Roam Smart TrackerBy Roam smart tracker, Customer Support, August 26, 2026
Hi,
We're sorry to hear that one of your trackers isn't working as expected.
This certainly isn't the experience we want for our customers. We'd love the opportunity to troubleshoot the issue or arrange a replacement if needed.
Please contact us at care@roamsmarttracker.com, and our support team will be happy to get this resolved for you as quickly as possible. We look forward to making things right.
We're sorry to hear that one of your trackers isn't working as expected.
This certainly isn't the experience we want for our customers. We'd love the opportunity to troubleshoot the issue or arrange a replacement if needed.
Please contact us at care@roamsmarttracker.com, and our support team will be happy to get this resolved for you as quickly as possible. We look forward to making things right.
Written by a customer while visiting Roam Smart Tracker
Posted by: Eawu
Verified Purchase:Yes
Smart trackers are fine, but the google find location system is not yet satisfactory. I left my smart tracker on a location. A week later there was still no update about its location, just "seen a week ago". But also Smart trackers on the go gets very spacious location indications.
Cons: location, tracking,accuracy,updates
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Ym
Verified Purchase:Yes
Very happy with my roam trackers, I use them in my handbag, my car and my electric bike. Were very handy too when going shopping in a large shopping center and I didn't want to loose track of my 6 year okd niece. Brilliant!
Pros: tracking,versatility,convenience
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Bernd
Verified Purchase:Yes
I generally like the roam tracker. It looks and feels exactly as expected. For some reason, mine are beeping from time to time. Both. Randomly when I start moving with them. The FAQ say it's a feature. I'd say it's a bug.Nevertheless, so far I'm overtall satisfied.
Pros: appearance,tracker
Cons: beeping
Response from Roam Smart TrackerBy October 15, 2025
Hi Bernd,
Thank you for taking the time to share your feedback about the Roam Tracker 2-Pack! We're glad to hear that you're generally satisfied with the look and feel of the trackers.
We understand that the beeping feature can be a bit surprising at first. And, I’m sorry for the frustration this has caused. The beeping you’re noticing isn’t a fault with the tracker — it’s part of the built-in safety system from Apple and Google to prevent misuse (e.g. someone secretly placing a tracker on another person). At the moment, this feature can’t be disabled as it’s controlled by Apple/Google. The good news is it doesn’t affect tracking or normal use — it’s just the safety alert system at work.
We're happy that you're overall satisfied with your trackers, and we hope they continue to serve you well. Thanks again for choosing Roam and for sharing your honest thoughts, Bernd.
Best regards,
The Roam Team
Thank you for taking the time to share your feedback about the Roam Tracker 2-Pack! We're glad to hear that you're generally satisfied with the look and feel of the trackers.
We understand that the beeping feature can be a bit surprising at first. And, I’m sorry for the frustration this has caused. The beeping you’re noticing isn’t a fault with the tracker — it’s part of the built-in safety system from Apple and Google to prevent misuse (e.g. someone secretly placing a tracker on another person). At the moment, this feature can’t be disabled as it’s controlled by Apple/Google. The good news is it doesn’t affect tracking or normal use — it’s just the safety alert system at work.
We're happy that you're overall satisfied with your trackers, and we hope they continue to serve you well. Thanks again for choosing Roam and for sharing your honest thoughts, Bernd.
Best regards,
The Roam Team
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5
Best and easiest-to-use tracker I've ever owned!
on October 15, 2025
Posted by: Lars
Verified Purchase:Yes
I'm just super happy!
As soon as the tracker is next to your phone in pairing mode, it's already set up. I love how simple it is. And it works perfectly too: just launch Google's own 'Find my device' app, display the tracker on the map or search for it (and have it beep if necessary) and done.
It does exactly what it's supposed to do, is small and light (the only drawback: it could be flatter).
As soon as the tracker is next to your phone in pairing mode, it's already set up. I love how simple it is. And it works perfectly too: just launch Google's own 'Find my device' app, display the tracker on the map or search for it (and have it beep if necessary) and done.
It does exactly what it's supposed to do, is small and light (the only drawback: it could be flatter).
I'm very happy I bought a set and recommend Roam to everyone.
Pros: setup,functionality,tracking
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Christopher
Verified Purchase:Yes
Working better than expected!
Pros: performance
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Hans-joachim
Verified Purchase:Yes
When I heard sbout the idea of producinng roam smat trackers I thought I've got to get at least two of them and I was right they're really smart.
Pros: smart
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker