Customer reviews from Roam Smart Tracker
Roam smart tracker - No Subscription, Waterproof | Apple & Android | 4-Pack - Assorted
Average customer rating
4.7 out of 5
4.7
(447 Reviews)
Open Ratings Snapshot
Rating breakdown 447 reviews
5 Stars
372
4 Stars
51
3 Stars
14
2 Stars
3
1 Star
7
98%of customers recommend this product. 
(
423 out of 433
)
Best Buy Privacy Policy
Customer Reviews for Roam smart tracker - No Subscription, Waterproof | Apple & Android | 4-Pack - Assorted
Customer Rating
5 out of 5
5
Happy to use roam tracker
on October 20, 2025
Posted by: Attila
Verified Purchase:Yes
Dear owners,
The product is very nice and good to use.
I hope some other features also will be developed what I adviced in another email.
If you don’t find just ping me on my email :)
Bw
Pros: quality
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Loads of features, light with great battery life.
on October 20, 2025
Posted by: Anne
Verified Purchase:Yes
The Roam is a great idea and ideal for so many things. I love the light weight and long lasting battery life. There are so many features and a choice of colours, it should be an ideal gift for Christmas (especially for kids that forget everything). There are even great deals and no special (added expense) programs. A breath of fresh air!
Pros: weight,battery, life,features,colors
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Looks to be a great product
on October 20, 2025
Posted by: Praneil
Verified Purchase:Yes
I received mine but haven't had a chance to try them yet. The company seems great though
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
3 out of 5
3
Good for the price
on October 20, 2025
Posted by: Guillaume
Verified Purchase:Yes
Feel robust, but questionable durability of the elastic band.
Easy setup.
Some colors (black for example) makes the QR code very hard to be identified by a camera, particularly due to lenses and shines on the paint.
Would have preferred to take advantage of both Apple and Android network at the same time, instead which reduces by a lot the coverage.
Pros: setup
Cons: durability,QR, code,coverage
Response from Roam Smart TrackerBy Roam smart trackerCustomer SupportAugust 26, 2026
Hi Guillaume,
Thank you for taking the time to leave such detailed feedback.
We're pleased to hear you found the tracker easy to set up and good value for money.
We also appreciate your comments regarding the elastic band and QR code visibility on the black version. Feedback like this is incredibly valuable and is something we'll take into consideration as we continue to improve future versions of Roam.
If you have any questions or suggestions, we'd love to hear from you at care@roamsmarttracker.com.
Response from Roam Smart TrackerBy October 20, 2025
Hi Guillaume,

Thank you for taking the time to share your detailed feedback about the Roam Tracker 2-Pack! We're glad to hear that you found the setup easy and that the trackers feel robust.

We appreciate your honest observations about the elastic band durability and the QR code visibility on darker colors like black. Your feedback about the paint finish affecting camera recognition is really valuable, as it helps us understand real-world usage challenges that our customers face.

Regarding the network coverage, we understand your point about wanting to utilize both Apple and Android networks simultaneously. Unfortunately Apple and Android are not collaborating on find my crowd network so unable to provide a wider coverage - this may change in the future.

We're grateful for your balanced review and the constructive points you've raised, Guillaume. Feedback like yours helps us continue improving our products for future customers.

Best regards,
The Roam Team
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
First impression is great
on October 20, 2025
Posted by: Michael
Verified Purchase:Yes
I could not test it a lot yet, but it is very handy and setup was easy.
Pros: handy,setup
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Applicable gadget
on October 20, 2025
Posted by: Mohammad
Verified Purchase:Yes
I have purchased a GPS tag from the market before but it was not asy to pair with both IOS and Android, But htis device works perfectly and it is east to pair and use. Thanks for Roam team
Pros: pairing,compatibility,ease, of, use
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Super!
on October 20, 2025
Posted by: Stefania
Verified Purchase:Yes
They are practical, they are beautiful and they work well. One thing that can be improved for me is the sharpness of the QR Code
Pros: practical,beautiful,work, well
Cons: QR, code
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
best tracker ever made
on October 20, 2025
Posted by: Ishola
Verified Purchase:Yes
With Roam smart tracker you can track what you want. it is a tiny tracker, good to move with. Team behind roam smart tracker are good ingenieurs.
They fulfill the wish of many people.
proud of them
Pros: size,portability,tracking
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
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