Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook 5 - 14" 2K OLED Touch-Screen Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Average customer rating
4.2
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
53
4 Stars
15
3 Stars
4
2 Stars
4
1 Star
8
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for HP - Refurbished Excellent - OmniBook 5 - 14" 2K OLED Touch-Screen Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Customer Rating
5
HP Omni Book 5 - The Best all around
on November 17, 2025
Posted by: Depchf20
from Sarasota, FL
Verified Purchase:Yes
HP has never disappointed and it certainly doesn’t with the Omni Book 5-14! It’s lightening fast, has all the storage capacity for my needs and then some, it’s light weight yet durable, sleek, looks and feels good with a clear and color rich screen. I researched it and it was definitely the most bang for the buck! I highly recommend the Omni Book 5-14 for your next purchase.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, February 26, 2026
Thank you so much for the glowing 5-star review! We are thrilled that the OmniBook 5-14 is delivering that 'best all-around' experience for you.
It’s great to hear that the combination of lightning-fast performance, the color-rich screen, and that sleek-yet-durable design is hitting the mark. We put a lot of work into ensuring this Next Gen AI PC provides the most 'bang for the buck,' so knowing your research led you to us- and that you're happy with the choice- means a lot to our team! We appreciate having you being a part of the HP Community! 💙
It’s great to hear that the combination of lightning-fast performance, the color-rich screen, and that sleek-yet-durable design is hitting the mark. We put a lot of work into ensuring this Next Gen AI PC provides the most 'bang for the buck,' so knowing your research led you to us- and that you're happy with the choice- means a lot to our team! We appreciate having you being a part of the HP Community! 💙
Written by a customer while visiting hp.com
Posted by: Anonymous
from Sanford Maine
Verified Purchase:Yes
Easy access to HP site. Many choices which gave me the opportunity to narrow down the laptop I wanted. It has an impressive amount of time with the snapdragon processer. I've never seen this with previous laptops. I have only purchased HP computers
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, February 26, 2026
Thank you for being such a loyal member of the HP Community! 💙 We are so glad our website helped you find the perfect match, and it’s wonderful to hear that the Snapdragon® processor is blowing you away with its battery life.
Enjoy your new OmniBook 5!
Enjoy your new OmniBook 5!
Written by a customer while visiting hp.com
Posted by: JamesG28
Verified Purchase:Yes
Laptop is Great!
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, July 31, 2026
James, we appreciate you sharing your 5-star rating! It’s great to know your PC is continuing to power your everyday setup seamlessly.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (49) ratings-only reviews
Overall Customer Rating
4.3