Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook 5 - 14" 2K OLED Touch-Screen Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Average customer rating
4.2
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
53
4 Stars
15
3 Stars
4
2 Stars
4
1 Star
8
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for HP - Refurbished Excellent - OmniBook 5 - 14" 2K OLED Touch-Screen Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Posted by: John F.
Verified Purchase:Yes
The computer would not install a printer that would install on other Windows computers. Returned.
Response from hp.comBy Emily, HP Customer Experience, September 18, 2026
We are so sorry to hear about the frustration you experienced trying to connect your printer. Because the OmniBook 5 runs on a new Snapdragon architecture, some third-party printer drivers are still being updated for full compatibility. We understand you have already returned the laptop, but we truly appreciate you giving it a try and sharing your feedback to help us improve. If you ever need guidance on device compatibility in the future, our HP Support team is always happy to help!
Written by a customer while visiting hp.com
Posted by: Steve
Verified Purchase:Yes
Great, fast computer. Like the two level back lit keyboard.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: Steven
Verified Purchase:Yes
Laptop has all the basic features, powerful for basic AI, and also run 2 seperate monitors for multi tasking. When on the go long battery life due to efficiency in power consumption, while not sacrificing AI responce power, it may not run the latest PC games, but it can run more than average work loads.
Written by a customer while visiting hp.com
Posted by: Phil
Verified Purchase:Yes
No problems whatsoever.. I have another HP laptop but it's older and I didn;t want to risk it crashing on me when I go to my overseas workshops. So I bought this one and meanwhile, the older one is also doing great.
Written by a customer while visiting hp.com
Posted by: Jp
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: Storm
Verified Purchase:Yes
This laptop is very fast and the screen quality is so good! I'm a student and even used it for a few Labster labs and it didn't stutter or anything.
Written by a customer while visiting hp.com
Posted by: DD
Verified Purchase:Yes
Easy to use, fast start up, great memory capacity. Video graphics is excellent does what I need it to decent battery life, quick to recharge. Standard key board with shortcuts available.
Though I wish the keyboard was lighted doesn’t seem to be anything on that or I haven’t found it yet. Overall it’s a very good computer
Though I wish the keyboard was lighted doesn’t seem to be anything on that or I haven’t found it yet. Overall it’s a very good computer
Written by a customer while visiting hp.com