Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook 5 - 14" 2K OLED Touch-Screen Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Average customer rating
4.6
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
35
4 Stars
13
3 Stars
2
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for HP - Refurbished Excellent - OmniBook 5 - 14" 2K OLED Touch-Screen Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Customer Rating
5
Firstly, It stunning display screen is great for s
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Firstly, It stunning display screen is great for streaming and viewing any application.
Secondly, the battery lasts throughout the entire day after a single charge.
Thirdly, it also delivers exceptional value for everyday productivity, content consumption, lightweight creative work, and standout processing with Copilot.
Secondly, the battery lasts throughout the entire day after a single charge.
Thirdly, it also delivers exceptional value for everyday productivity, content consumption, lightweight creative work, and standout processing with Copilot.
Written by a customer while visiting hp.com
Customer Rating
4
I tried this laptop only 5 minutes and looks good
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I tried this laptop only 5 minutes and looks good but would be better to have the laptop longer then go through its features properly. It's hard to recommend something one had used only for 5-10 minutes though
Written by a customer while visiting hp.com
Customer Rating
5
I found it very user friendly. Lovely lightweight
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I found it very user friendly. Lovely lightweight laptop, great for taking on holiday or commuting.
The in-built AI feature makes this laptop stand out from its competitors. So easy to use as well, all very intuitive.
I am visually impaired so being able to speak my questions to AI copilot was really helpful.
The many hours i would have struggled previously staring at screens researching something, i can now ask... And it remembers previous questions too!
I love it.
Written by a customer while visiting hp.com
Customer Rating
4
This has a nice build, little flex, and a beautifu
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This has a nice build, little flex, and a beautiful OLED screen. If I had a complaint, it is with the keyboard. The raise letters are distracting, though the travel is nice.
Written by a customer while visiting hp.com
Customer Rating
5
Quality product, it felt very well put together -
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Quality product, it felt very well put together - robust yet lightweight. I found thag the 14 inch screen was the perfect size (though I can appreciate this is a subjective preference). The keyboard was perfect, and the touch-pad and click pad were great (I have found other laptops that don't have a click pad and that can be annoying).
The screen was great, showing a range of dynamic colour shades and a range of brightness to suit the environment.
Massive processing power and ram ensured a rapid response to any task. The spec of the device was incredibly high.
It had incredible battery life - actually incredible, like quadruple my current laptop.
Premium, high performance laptop. Built for now, but future proofed. Would absolutely recommend, HP seems to have taken the market up a gear or two, and raising the bar for what is "standard" on a laptop.
Written by a customer while visiting hp.com
Customer Rating
5
This laptop has a gorgeous screen which makes colo
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This laptop has a gorgeous screen which makes colours pop and a good trackpad. The OmniBook 5s, of all of the laptops I tested, has my favourite keyboard out of the lineup. The speakers, whilst downward firing, are good and can get rather loud. The response is snappy and I was able to quickly scroll through YouTube without the system stuttering. The laptop has a decent camera, especially for being a laptop, and the dedicated NPU meant that the laptop is able to respond to AI prompts speedily, despite that I do not tend to use AI in my day-to-day.
Written by a customer while visiting hp.com
Customer Rating
5
A very nice, lightweight laptop with vibrant colou
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] A very nice, lightweight laptop with vibrant colours and excellent performance at a very competitive price. Extremely suitable for computing on the go on trains and planes. Very impressive.
Written by a customer while visiting hp.com
Customer Rating
4
The laptop has a sleek design which looks high end
on June 15, 2026
Posted by: Viet
[This review was collected as part of a promotion.] The laptop has a sleek design which looks high end and the cushioned keys make it feel high end. Decent processing power which makes it fast and responsive (no lag) for everyday use. Long battery life which is great for working on the go without access to an electrical outlet. The only downside is the low resolution camera. Would highly recommend as a work or study laptop.
Response from hp.comBy Emily, HP Customer Experience, September 17, 2026
We're delighted to hear you found the OmniBook 5 stylish, responsive and well suited for work or study, and we appreciate your feedback on the camera as we continue to improve our products.
Written by a customer while visiting hp.com