Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8 out of 5
3.8
(1,646 Reviews)
Open Ratings Snapshot
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product. 
(
216 out of 290
)
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Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
4 out of 5
4
Easy to use, excellent quality printing.
on September 8, 2026
Posted by: BigD
Verified Purchase:Yes
I used the HP App to fax scanned documents and it worked perfectly. What could be better? I have HP Instant Ink and get a lot of info from HP.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Printer
on September 8, 2026
Posted by: Printer
Verified Purchase:Yes
Printer works fine, just can't seem to stay in contact with my HP Computer
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
HP has been my “go to” printer for years. This is the first one that has been disappointing.
on September 8, 2026
Posted by: Anne
Verified Purchase:Yes
Could have better features. Not as good as my previous printers.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
It serves its purpose
on September 8, 2026
Posted by: Private
Verified Purchase:Yes
I don’t like paper jams.
I’ve had several paper jams.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very good printer
on September 8, 2026
Posted by: Green thumb
Verified Purchase:Yes
Very easy to change the ink, but not easy to find how to change the paper settings!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Works Great!
on September 8, 2026
Posted by: Corinne
Verified Purchase:Yes
I like that I don't have to worry about ordering the ink and that it knows when to send me more. Also, it is easy to use, and I've had no major issues with it. I have it connected to the Wi-Fi and my phone so I can easily print from my laptop or my phone when needed. The print quality is good and it prints fairly quick. I am happy with this product for my office.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
good item
on September 8, 2026
Posted by: Good consumer
Verified Purchase:Yes
perfect size for the house and very reliable.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Do not recommend
on September 8, 2026
Posted by: Vickie
Verified Purchase:Yes
Extremely hard to set up. Forced to a monthly fee for inland paper. Print quality is not crisp, especially if you are trying to print photos.
Written by a customer while visiting hp.com
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