Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
2
Have to clean printheads after 8-10 pages of print
on October 3, 2026
Posted by: KF
Verified Purchase:Yes
Having same print problems as the other HP printer and this one is only 8 mos. old; I have to clean the printheads after 8-10 pages of printing. Top of page is clear and then everything starts to fade, I have tried all of the "print quality" features (alignment, clean smear and clean printhead); this should not happen to a new printer. I am still under warranty and should be given a "new" printer".
Written by a customer while visiting hp.com
Posted by: Allie
Verified Purchase:Yes
There are new features over our old HP printer that I really like. So far, so good as far as it working as it should.
Written by a customer while visiting hp.com
Posted by: BC
Verified Purchase:Yes
It’s not the best printer I’ve owned but it works for my purposes. It sometimes errors out for no reason.
Written by a customer while visiting hp.com
Posted by: Michael
Verified Purchase:Yes
i miss my old HP Printer. The new one was difficult to set up; it wouldn't print photos easily and it had to be replaced. The replacement was a pain to set up too. It still doesn't print pictures easily. You have to take out the paper and put in photo paper and change the settings every time; in the old one the paper was in the printer, and you just changed to print photo. I do like the new ink program as that is convenient.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I purchased my printers for the functions they offered as an all-in-one. The first printer began malfunctioning by showing error messages and failures to print that could never be resolved. It also failed in printing some colors even after numerous attempts at replacing cartridges that indicated they contained more than 50% ink. The second printer eventually showed the same issues and a frequent failure to connect to my computer after numerous reboots and uninstalled and reinstalled printer drives. I will not purchase other HP printers going forward, and am hesitant to purchase any HP products based on these two printers’ poor performance.
Written by a customer while visiting hp.com
Posted by: Zee
Verified Purchase:Yes
Conts to be in error mode. When it does print it takes 2-7 mins to print 1 page. Undependable printer.
Written by a customer while visiting hp.com
Posted by: Kay
Verified Purchase:Yes
I had to find and install scan software separate from the installation package
Written by a customer while visiting hp.com
Posted by: Eric
Verified Purchase:Yes
Printer always indicates it is off line. Printer tools says it is connected to WiFi. More than once, I have had to reinitiate the printer to our WiFi. Our home Eero system says it is connected. HP Smart - not so smart, says printer is offline. HP Smart checks and sometimes it prints anyway.
The printer has a terrible connectivity technical issue.
The printer has a terrible connectivity technical issue.
Written by a customer while visiting hp.com