Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Timi 12
Verified Purchase:Yes
It did not print
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Repus
Verified Purchase:Yes
No instructions! Need to call HP when I try something new!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Everbeaver
from Racine, WI
Verified Purchase:Yes
I had a great HP printer for years. With the windows 11 update HP disabled my driver and forced me to purchase a new printer. The new printer it's the most cumbersome I've experienced. The paper tray doesn't have a way of locking in the size and when it slips when you close the tray it detects a larger size paper. The printer cartridges don't like to stay in place they pop out. Unless you are using the HP smart app on your PC the features the printer is supposed to have are not accessible such as two-sided printing.. I'm very disappointed in the way HP is changing their way of doing business. The quality of this printer is nothing like my old one. There is a notable change in everything they are doing and it's very disheartening. HP used to be the best on the market
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Scott P1942
from Brookhaven, GA USA
Verified Purchase:Yes
Printer was easy to set up, connect to wi-fi, install print cartridges, etc. Very fast for all functions!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Big D jn TN
from Tennessee
Verified Purchase:Yes
This is not a good machine. Every time I try to use it I have to go through a set up process. I am thinking about returning it.
Written by a customer while visiting hp.com
Customer Rating
4
Lethargic printer. But it does a good job of printing.
on March 8, 2025
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
During long periods of inactivity, it takes a long time for it to resume printing
Written by a customer while visiting hp.com
Customer Rating
1
Printer Driver is Buggy, Forces to use Slow Cloud Printing
on March 5, 2025
Posted by: Stan P
from Boca Raton, FL
Verified Purchase:Yes
Forces to send print job to cloud just to return back yo your printer - a lengthy process depending on the speed of your internet connection, when it could be done instantly if printing locally. Printer driver isn’t automatically uploaded to to your PC. You have to downloaded from website and with every use trying you are dodging the pop-up the the cloud print app is creating. HP driver sucks. I have an error since day one. Simply printing if bot an option. First you must power cycle, reset and burp the printer before it produces a printed page
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I love the looks of it. The set up was a bit difficult but managed it well.
Written by a customer while visiting hp.com