Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Ireneart
from Florida
Verified Purchase:Yes
The Hp person I talked to said this printer would fit my needs. My initial cartridges ran out in 3 weeks. I had a page wide pro before and it would print on anything and I really liked the ways the trays were set up with the bypass tray for all photo papers and card stock, etc. This printer does not print the reds as well and I find the paper tray to be very awkward as I use a lot of different paper types and if you don’t have the right one selected, you get distorted prints. The reds are not the best. I wouldn’t buy it again, but since I have it, I’ll use it and either learn to like it or buy a different printer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: VinnySTL
from STL
Verified Purchase:Yes
This new printer works perfectly as expected.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Have used a lot of at home printers, I find this to be the a good value
on August 1, 2025
Posted by: joannpaw
from Mid Hudson Valley, NY
Verified Purchase:Yes
A Good Value for all in one Printer
Written by a customer while visiting hp.com
Posted by: Anonymous
from Round Rock - Texas
Verified Purchase:Yes
I was expecting a hassle and assumed I’d be calling my HP Smart Friend tech to help. Nope! I literally plugged it in and whalla all prompts from my phone went perfectly fine. However downloading the printer app on my laptop took some doing. Everything seemed fine until the last step installing the Smart Friend App., which I already had but there wasn’t a directive. You were forced to install or Go Back. So I went ahead and clicked install. I guess it upgraded my existing app or over-rode whatever. I got it to print is all I cared about.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: jrg!
Verified Purchase:Yes
It fast enough. View & print board to small. Feels cheap.
Written by a customer while visiting hp.com
Posted by: Jahmez
from San Antonio, TX
Verified Purchase:Yes
I bought this model due to its USB connectivity. However, the USB slot was covered. When I removed the covering, I discovered that the USB connectivity has been disabled. I was so disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: R.W.W.
from Arlington, Texas
Verified Purchase:Yes
The HP Officejet Pro 81235e works as stated. The touchscreen should be a little more sensual
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
No printer ink control. HP Smart is a joke. Dumbed down AIO
on July 1, 2025
Posted by: OMG!
from Ohio
Cannot control print lightness, darkness or do printhead maintenance of any kind. That feature has been completely removed from all menus and in printer properties! Printing really wets the paper with ink and prints, especially colored prints are over inked. Intant ink calculates a whole page for just an extra line of text. Printer tray is flimsy. You have to open the printer to get the PIN for any kinf of information through HP Smart. the printer egisters a cartige change every time you open it for the PIN. HP Smart is anything but Smart. It's dumb and insulting to someone who wants the option of having even minimal control over print quality and maintenance. Calling it an All in One is a strech. Buyer beware. Website acount, my devices doesnt work properly. Even if I were interested in a better printer, I'm not anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com