Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8 out of 5
3.8
(1,646 Reviews)
Open Ratings Snapshot
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product. 
(
216 out of 290
)
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Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
5 out of 5
5
Love the large range of functions.
on September 11, 2026
Posted by: Flossy
Verified Purchase:Yes
Have it for daily personal use. It’s user friendly.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP quality
on September 11, 2026
Posted by: Susan
Verified Purchase:Yes
I am a firm in quality of HP printers I guess this is no exception. I am able to send items from my phone or laptop to the printer easily.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor
on September 10, 2026
Posted by: Lisa
Verified Purchase:Yes
I purchased this printer in June and I am having print quality issues. I have had to run a printhead cleaning every week.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
HP Printer 8138e All-In-One
on September 10, 2026
Posted by: KSB
Verified Purchase:Yes
Slow and noisy. Unit feels cheap and fragile. Ink cartridge exchange in the unit is not as smooth as previous unit. Cartridges are not communicating so not printing correctly.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Seems cheap
on September 10, 2026
Posted by: Ms C
Verified Purchase:Yes
The pullout tray where the paper goes you have to finish his printing feels like it’s gonna fall over a break at any moment. I’m so afraid to use it. It just feels like they used cheap materials.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Lousy product
on September 10, 2026
Posted by: John j
Verified Purchase:Yes
Not real easy to set up paper jams all the time can’t get it to scan not worth the money I paid for it
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Works well
on September 10, 2026
Posted by: Richard
Verified Purchase:Yes
The devise was not easy to set up and I am still not got it to work with my new iMac.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Still learning
on September 10, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have only used the printer to make copies so far and it works fine. I hope to use other features as well.
Written by a customer while visiting hp.com
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