Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8 out of 5
3.8
(1,646 Reviews)
Open Ratings Snapshot
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product. 
(
216 out of 290
)
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Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
2 out of 5
2
Difficult and awful
on September 3, 2026
Posted by: Anonymous
Verified Purchase:Yes
The quality of the printing is good but the screen is too small on menu. The software engineers and programmers have made everything difficult and complicated. Nothing is straightforward and everything requires time to figure out. If you take out HP ink and try to reinstall you get an error message and have to throw away the ink.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Poor quality
on September 3, 2026
Posted by: Just plain Tired of HP
Verified Purchase:Yes
To many connection issues, turn the printer off and on ( wait 3-5 seconds). Unplug the unit from the wall and wait. It was just too much trouble to deal with !!’
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Ink drainer...
on September 3, 2026
Posted by: Passion
Verified Purchase:Yes
The runs out very fast. It is very expensive also.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not too pleased
on September 3, 2026
Posted by: Anonymous
Verified Purchase:Yes
The printer has a mind of its own; it does not fully print what is requested. It makes noises when not in use. The light on the printer keeps blinking when lifting flap to place item on printer. Nott too happy about this printer.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great copier and scanner
on September 3, 2026
Posted by: Robyn
Verified Purchase:Yes
I loke that you can have ink sent automatically to you so I signed up and ita working well. Easy to use copier and connects to all the devices.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Reliability/Value
on September 3, 2026
Posted by: Rick18
Verified Purchase:Yes
HP printers have proven to always be reliable and a great value. I have yet to be disappointed.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
First new printer in >15 years
on September 3, 2026
Posted by: J. Chain
Verified Purchase:Yes
My older officeJet 8620 HP printer was a workhorse. It gave me no problems for >15 years and then it just died. I wanted to get it repaired but couldn't justify it versus the cost of a new printer. The new officejet printer, Model 8130e) has nice features (scan to email, easier to print from the phone) but I'm already having intermittent connection issues requiring either a reboot of the printer or of the modem. It also is not as heavy as the last one so it shakes more when printing. The print quality is nice, but I wonder if I should have gone with a higher price model even though I don't need the print output of the higher model. Maybe it would have been a little more robust?
I don't expect the new model to last as long as the older one.
So far I like InstantInk. You get a new set of cartridges almost immediately because the ones you get with the printer are just smaller "setup" cartridges and don't last very long.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Easy to use
on September 2, 2026
Posted by: Hippy Boy
from Gardnerville, NV
Verified Purchase:Yes
Easy to set up was able to to get the software and not sign in hp to print
I would recommend this to a friend!
Written by a customer while visiting hp.com
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