The quality of the printing is good but the screen is too small on menu. The software engineers and programmers have made everything difficult and complicated. Nothing is straightforward and everything requires time to figure out. If you take out HP ink and try to reinstall you get an error message and have to throw away the ink.
To many connection issues, turn the printer off and on ( wait 3-5 seconds). Unplug the unit from the wall and wait. It was just too much trouble to deal with !!’
The printer has a mind of its own; it does not fully print what is requested. It makes noises when not in use. The light on the printer keeps blinking when lifting flap to place item on printer. Nott too happy about this printer.
My older officeJet 8620 HP printer was a workhorse. It gave me no problems for >15 years and then it just died. I wanted to get it repaired but couldn't justify it versus the cost of a new printer. The new officejet printer, Model 8130e) has nice features (scan to email, easier to print from the phone) but I'm already having intermittent connection issues requiring either a reboot of the printer or of the modem. It also is not as heavy as the last one so it shakes more when printing. The print quality is nice, but I wonder if I should have gone with a higher price model even though I don't need the print output of the higher model. Maybe it would have been a little more robust?
I don't expect the new model to last as long as the older one.
So far I like InstantInk. You get a new set of cartridges almost immediately because the ones you get with the printer are just smaller "setup" cartridges and don't last very long.