Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Nicole K
Verified Purchase:Yes
Lasted a month. Firmware update made it unusable. Support was no help.
Written by a customer while visiting hp.com
Posted by: Great Printer
Verified Purchase:Yes
Always ready when I need it! Fast and great wuality@
Written by a customer while visiting hp.com
Posted by: Don
Verified Purchase:Yes
I cannot get my printer to hook up with Wi-Fi and I live in a city.
Written by a customer while visiting hp.com
Posted by: JKM
Verified Purchase:Yes
The printer works fine. I have had 3 previous versions of the same printer. However, the Instant Ink plan was/is a mistake!
Written by a customer while visiting hp.com
Posted by: AO
Verified Purchase:Yes
Very hard to connect to printer with phone or tablet. Get it to connect and print is a hassle. Happens every time!
Written by a customer while visiting hp.com
Posted by: Eli
Verified Purchase:Yes
I was it was able to copy double sided.
Written by a customer while visiting hp.com
Posted by: KRMills
Verified Purchase:Yes
This printer is recommended for a small business, however, i am not impressed by the printing speed and it jams often when printing the second side. When a print job is sent via a print, the first few paragraphs or the first full page are missing. I definitely would upgrade to the next size or even the next size multifunction machine for better service.
Written by a customer while visiting hp.com
Customer Rating
4
Good quality printing. However, every time I print it cycles on and off for 30 seconds or more
on September 3, 2026
Posted by: Secretariat
Verified Purchase:Yes
quality of print is good however in printing anything it' cycles and Cycles 30 seconds in the beginning and sometimes more than 30 seconds at the end to stop completely this is ridiculous. My own printer printed everything immediately and stopped within 5 seconds.
Written by a customer while visiting hp.com