Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8 out of 5
3.8
(1,646 Reviews)
Open Ratings Snapshot
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product. 
(
216 out of 290
)
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Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
1 out of 5
1
Poor performance of printing
on September 22, 2026
Posted by: Frustrated
Verified Purchase:Yes
This is the second crappy color printer from HP. The problem is the delivery of the printed paper. It predictably jams regardless of the paper used and regardless if one paper is printed or multiple (less than 10) are printed. In addition, this HP printer takes the boobie prize as the paper tray could not be put back in. I've only used the printer maybe 6 times before the paper tray problem emerged. I'll now go to Fed Ex computer when I need color prints.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Printer Good and Fair
on September 22, 2026
Posted by: Anonymous
Verified Purchase:Yes
The printer is very loud when printing, it sometimes looses wifi connection and the touch bad is very difficult to use. On the positive side, print quality is excellent in both black and white and color. Prints great photos.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
HP Office Jet Pro 8138e
on September 20, 2026
Posted by: Suzee508
Verified Purchase:Yes
The printer is good, but not great. I was truly hoping to get the same quality of images as my HP Envy and sadly, the quality is not there. It is not clear and the color disappoints. The scanning, faxing, etc. are working great. I just wish the quality had not diminished over the years.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Not the greatest
on September 20, 2026
Posted by: Cecimac
Verified Purchase:Yes
It’s ok but not the greatest. It’s slow and gives a lot of errors. Very frustrating.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Printing quality
on September 16, 2026
Posted by: Mak
Verified Purchase:Yes
new printer printing after 1 month.straight lines printing
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
not as promised
on September 16, 2026
Posted by: Steven W Bass PhD Presid
Verified Purchase:Yes
Machine is much slower and noiser that the on you replaced for me. It was not supposed to be.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Ehh
on September 15, 2026
Posted by: BLD
Verified Purchase:Yes
It does print very quickly and it won't always connect. I am less than happ to have to pay to print when the printed didn't print correctly and increased m print count.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
It's a decent printer
on September 14, 2026
Posted by: Nikki
Verified Purchase:Yes
The ink depletes even when it's just sitting and not printing.
Written by a customer while visiting hp.com
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