Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Anonymous
Verified Purchase:Yes
I've never owned a HP printer with so many issues with alignment problems, mostly with 5×7 glossy paper. I've spoken with technical help from HP, watching videos and i just get frustrated!!!!
Written by a customer while visiting hp.com
Posted by: ha
Verified Purchase:Yes
Goes offline too often. Have to set up again and again. When you want to print it has to realign the cartridges first. Takes forever. Scanning is also difficult. too many steps to do so.
Written by a customer while visiting hp.com
Posted by: ESP
Verified Purchase:Yes
This model is slow to print and continuously having issues connecting to WiFi
Written by a customer while visiting hp.com
Customer Rating
3
Wish it was refill ink not purchase once month
on September 4, 2026
Posted by: Cher
Verified Purchase:Yes
Print is clear, easy to use. Cons: purchase of ink frequently
Written by a customer while visiting hp.com
Customer Rating
3
Big problem with having the printer stay hooked up for wireless printing. Not sure why.
on September 4, 2026
Posted by: Sally
Verified Purchase:Yes
Did not like method of hooking printer up wirelessly using QR code. Very confusing
Written by a customer while visiting hp.com
Posted by: Dukeman83
Verified Purchase:Yes
Not impressed. Not as easy as old HP printer.
Written by a customer while visiting hp.com
Posted by: TB
Verified Purchase:Yes
longer tray receiving copies & easier access for loading different paper sizes
Written by a customer while visiting hp.com
Posted by: Unhappy
Verified Purchase:Yes
I have always had HP all in one printers. This is my third one I dislike it immensely it is not as user-friendly. I can’t get to a lot of the same functions. I was able to on my older models. I find it to be temperamental in the fact that it wouldn’t print until I did something with the HP paper and ink subscription stuff is ridiculous and that also was very hard to navigate.
Written by a customer while visiting hp.com