Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Jerry
Verified Purchase:Yes
Adequate for small projects. Ink does not last very long and is expensive
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I have tried several times to print documents and the pages come out clear. I was able to print one full page last month. I’m not sure what wrong with the printer…
Written by a customer while visiting hp.com
Customer Rating
5
Easy new printer color better hope smoothly without problems Can use fax but not yet can have both s
on September 4, 2026
Posted by: Maurice
Verified Purchase:Yes
Have old prints
Written by a customer while visiting hp.com
Posted by: Marilyn
Verified Purchase:Yes
I cannot understand how I can scan something to my computer. I need to scan a form so I can type in information to fill it out!
Written by a customer while visiting hp.com
Posted by: Clint
Verified Purchase:Yes
Don't like having to purchase a month-to-month praying/paper agreement in order to use the printer would never buy would never purchase HP printer again for that reason
Written by a customer while visiting hp.com
Posted by: Earl
Verified Purchase:Yes
I followed the vague and skimpy directions and after many hours over 2 days I hired a professional expert and it took him over 2 hours to finally get it working
Written by a customer while visiting hp.com
Posted by: HP User
Verified Purchase:Yes
It's not nearly as good as my old 8600. This 8139 is a replacement of an 8139 that was defective. I had an authentic HP cartridge from the original 8139 printer that I bought, but couldn't use it because it wasn't the setup cartridge, so I couldn't use the one that was already opened. It's slower operating and disconnects. I don't like the ads in the app on my laptop.
Written by a customer while visiting hp.com
Posted by: Beverly
Verified Purchase:Yes
I have owned several HP printers over the years and been very happy with them. However, with this new one, I am very disappointed. While the installation and set up were reasonable, the printing speed is way below what I expected it to be. Black and White printing is slower that previous models. Whenever there is color in the document, the process comes to a complete halt for at least a minute or longer. This is not the performance level I had been expecting from an HP printer at all.
Written by a customer while visiting hp.com