Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8 out of 5
3.8
(1,646 Reviews)
Open Ratings Snapshot
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product. 
(
216 out of 290
)
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Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
1 out of 5
1
Awful Does Not Work
on September 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
I spent hours trying to set it up only for it not to work, and I put brand new ink and tell me how it says running out of ink without ever printing anything on it?
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
No Drivers work with this model
on September 28, 2026
Posted by: Disappointed Cali Client
Verified Purchase:Yes
Purchased this printer specifically to work with my new HP Laptop. I investigated if the 2 were compatible and the HP website said they were. Turns out there are no Drivers you can download that are specifically for this printer. I tried for 2 days and every driver that stated it was compatible. None worked. I was so upset I shipped the printer back for a refund. Big waste of time. BTW, this is not the 1st issue that I have encountered with HP products. Next time I will purchase my gear from a more reputable manufacturer.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
New printer
on September 28, 2026
Posted by: Crossfox
Verified Purchase:Yes
Using this printer for my small business and it meets all my needs.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great product!
on September 28, 2026
Posted by: Denise
Verified Purchase:Yes
Easy set up with very clear copies and print outs.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
An excellent All-in-One for home use
on September 27, 2026
Posted by: Raghavendra RS
Verified Purchase:Yes
An excellent printer for home use. Had to replace the old and HP's suggestion was handy to choose the All-in-One ProJet 8139e. Easy to install and network the printer to our computers and portables devices at home.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
It was awful to set up. Your AI person was not helpful.
on September 27, 2026
Posted by: Tag
Verified Purchase:Yes
I liked that it looked like my old printer. Thought it would be easy to setup and use.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Quality of printing is the best I've ever experienced. Very easy to set up. Great purchase
on September 27, 2026
Posted by: Vickie
Verified Purchase:Yes
Machine is so easy to use. Totaly happy
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Cost to much
on September 24, 2026
Posted by: 4547
Verified Purchase:Yes
Better off buying ink and paper from local stores
Written by a customer while visiting hp.com
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