Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Kris
Verified Purchase:Yes
Printing quality if good quality which is essential for me. This is a replacement to an older lost after a second power outage HP multifunctional printer. Moving from my house which had cable for internet use, but now at an apartment with only fiber optic connection for internet using WiFi, I had difficulty with set up. I realized eventually printing difficulties were due to no longer having the printer directly connected to my computer by cable. I was accustomed to creating a document within Microsoft abd sending directly to print. When this would not work, I needed to use the program available in HP that gives print options. I am still learning the how to’s of using it, but as I recall, PDF documents can be sent directly by selecting print and it prints right away. But selecting a Word document, it can only print after using the HP program printing selections. Note: This statement may be just the reverse of which document prints directly and indirectly. I have not printed in a while. Again, I believe it is happening due to being WiFi connected for both the laptop computer and the printer. Once I begin using my desktop computer which is Ethernet connected with its own WiFi, I will see what is needed to print documents from it.
Written by a customer while visiting hp.com
Posted by: Ken
Verified Purchase:Yes
Printer works as described.
Written by a customer while visiting hp.com
Posted by: Billy J
Verified Purchase:Yes
Takes forever to print, runs out of ink quick. Leave for 5 minutes and the still printing.
Written by a customer while visiting hp.com
Posted by: JOE
Verified Purchase:Yes
THE HP OFFICEJET PRO 8139e ALL-IN-ONE PRINTER WITH 1 FULL YEAR OF INSTANT INK WAS A GREAT PURCHASE. THIS PRINTER PRINTS REALLY GOOD QUALITY OUTPUT. IT NEVER SMEARS AND THE INK CARTRIDGES ARE VERY EASY TO REPLACE WITH NO MESS. THE BEST PART IS MY PLAN. WHEN I REPLACE AN INK CARTRIDGE THE SYSTEM KNOWS AND WILL AUTOMATICALLY SEND A REPLACEMENT.
Written by a customer while visiting hp.com
Posted by: Smooth
Verified Purchase:Yes
Easy to set up internet connected printer
Written by a customer while visiting hp.com
Customer Rating
2
Great printer when it can be found by various devices.
on September 4, 2026
Posted by: RK
Verified Purchase:Yes
Very disappointed with installation software and suggested fixes to problems. Five months later, can not get wireless function to work with two pc’s. Wasted hours/days trying to resolve. Interested, can print wirelessly from iPhones. Five months sgo
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Don’t know what it is doing sometimes!
Written by a customer while visiting hp.com
Posted by: Teresa
Verified Purchase:Yes
They product itself is okay, but after canceling my subscription because I think it's ridiculous to have to pay to use my own printer, my printer will no longer update. It constantly tries randomly to update by itself but it will not do it. I am to the point of throwing this thing in the garbage and getting something else from a different brand. Which sucks because it's only well under a year old.
Written by a customer while visiting hp.com