Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8 out of 5
3.8
(1,646 Reviews)
Open Ratings Snapshot
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product. 
(
216 out of 290
)
Best Buy Privacy Policy
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
5 out of 5
5
Replacement printer for model 8128
on September 5, 2026
Posted by: Anonymous
Verified Purchase:Yes
This new printer has worked very well for me thus far. I have had to buy replacement ink cartridges because the address you have on file has changed for the summer and the address on file can't be used until October 5th
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Disappointed.
on September 5, 2026
Posted by: MSki
Verified Purchase:Yes
More complicated than necessary!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
ok
on September 5, 2026
Posted by: EB
Verified Purchase:Yes
I light the HP product. I appreciate the 3 months free ink. However, my use of the printer is sporadic. But usually not at a high volume. I'd appreciate notifications to alert me as to the most appropriate program to select, so that I am getting the most cost efficient plan for my needs.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
My second printer of this series to be owned
on September 5, 2026
Posted by: Richard K
Verified Purchase:Yes
Very easy to set up. Reliable. Instant Ink service very convenient.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
The process was easy and the ink is great.
on September 5, 2026
Posted by: Steve
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Print Quality
on September 5, 2026
Posted by: TW Van Gelder
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Difficult to print documents
on September 5, 2026
Posted by: Dick
Verified Purchase:Yes
It is unclear how to print all of the document I want. No clear instructions what is required.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Harder to install
on September 5, 2026
Posted by: Ed P
Verified Purchase:Yes
Harder to install than my last HP printer and it is much slower than my last printer. I somehow change my language and I spent over a hour with your AI and it kept telling me to look for where it said something but it was in a foreign language. I finally ask for a human and she fixed it.
Written by a customer while visiting hp.com
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