Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
2
Problematic drivers. No fax driver for iphone.
on September 6, 2026
Posted by: ASA
Verified Purchase:Yes
It’s print drivers are not very good. No fax driver for iphone iOS. Using iphone, it takes a long time to print a pdf file. It has no spooling feature in its iphone driver. It uploads each page one by one and prints each page then uploads the next page, instead of uploading the entire file and then printing it in the background. Also the ink replacement feature is unclear and confusing and does not work. It does not detect when toners are low. There is no mechanism to access the ink replacement site using the print driver. There is no clear URL for ink replacement site.
Written by a customer while visiting hp.com
Posted by: Getting it printed
Verified Purchase:Yes
Just regular printing , small office.
Written by a customer while visiting hp.com
Posted by: New
Verified Purchase:Yes
I don't think the color prints as good as our last printer. We should have looked around for a better printer.
Written by a customer while visiting hp.com
Posted by: bob
Verified Purchase:Yes
seems to be working as hoped
Written by a customer while visiting hp.com
Posted by: Doug B
Verified Purchase:Yes
Print Quality very good, the paper tray mechanism is a little tedious, but overall I like the printer
Written by a customer while visiting hp.com
Posted by: Susan
Verified Purchase:Yes
This All-In-One is user friendly and easy to operate.
Written by a customer while visiting hp.com
Posted by: San Jose Buyer
Verified Purchase:Yes
Connectors easily to all my devices. This printer is awesome.
Written by a customer while visiting hp.com
Customer Rating
1
The software is horrible and the ink subscription is not great
on September 5, 2026
Posted by: Anonymous
Verified Purchase:Yes
Your software SUCKS! The instant ink interface is the worst. It is extremely buggy, HORRIBLE to use, and has insane login issues. This is THE WORST software EVER in my 50+ years in the industry. How can you possibly sell to anyone? Do any of your engineers use the software they write?
Written by a customer while visiting hp.com