Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8 out of 5
3.8
(1,646 Reviews)
Open Ratings Snapshot
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product. 
(
216 out of 290
)
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Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
1 out of 5
1
Cheaply built, colors not produced properly
on September 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
HP replaced the 8139e I bought in August, 2025. It’s also built cheaply, colors are even less accurately reproduced. The motor makes all kind of noises and keeps running and running like it’s just spinning its gears. I’m very disappointed.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
HP All in One
on September 29, 2026
Posted by: Leslie
Verified Purchase:Yes
Great Printer however it is having difficulty merging with wifi. Frustrating!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Happy 😃
on September 29, 2026
Posted by: B. Sxpreme
Verified Purchase:Yes
I love my HP ima all smiles.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Would not recommend.
on September 29, 2026
Posted by: Rod
Verified Purchase:Yes
The printer is difficult to connect, has required multiple calls to HP support to re-establish a connection because once it is connected, it will not maintain the connection. Printer quality is below average, text is not sharp and colors are not accurate.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
The printer that won’t let you use it
on September 29, 2026
Posted by: PC Load Letter
Verified Purchase:Yes
I used this printer for about six months. After the first few months I tried to purchase ink for it. The printer would only all HP brand ink cartridges which were marked up significantly higher than the other brands. Then I tried the Instant ink subscription. Which I didn’t go through enough in for that to make sense so after a month or two I cancelled it. Now the printer won’t print because it says it needs to have an ink subscription for it to be used. I literally have a printer that is cold shouldering/ black mailing me back into a subscription. It’s now sitting in the corner of my office and I’m using an old school Brother printer.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Disappointed in color printing
on September 29, 2026
Posted by: Billyde
Verified Purchase:Yes
It prints black and white OK but does not print a color pictures. It leaves lines on the color photo.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Doesnt connect well
on September 29, 2026
Posted by: Unhappy customer
Verified Purchase:Yes
Your printers are terrible they dont even connect well with hp laptops. So sick of it.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
My New Machine
on September 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
Easy setup and Network connection. Beautiful machine that's Easy to operate. Small form factor. All in 1 machine that's great for all around use. Instant ink is a plus. The price was awesome and shipping was fast. Free Instant ink for 6 months requires connection to Wi-Fi, not a deal breaker for me because I want Instant ink. I could say more but the machine speaks fir itself.
Written by a customer while visiting hp.com
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