Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.8
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
839
4 Stars
279
3 Stars
187
2 Stars
118
1 Star
223
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Anonymous
Verified Purchase:Yes
First reason I don't like this printer is you use all.kinds of symbols that I have no idea what they do. If you KEPT the important manual for us we could look things up. And the symbols are TINY! I am 83 years old and need all the help I can get. Don't worry, old people will die soon and you can continue to make unfriendly products. I doubt young people like being SCREWED OUT OF THE MOST NECESSARY ITEM OF ALL, THE MANUAL!!
Written by a customer while visiting hp.com
Posted by: KenR
Verified Purchase:Yes
Overall, a good printer. Starts printing out of sleep mode w/o long delay. Takes some skill to add to home network. Built in tools hang and you have to restart. HP ink program is good, but not intuitive in its use. A lot of hunting to find 'order more ink'.
Written by a customer while visiting hp.com
Posted by: Stephanie
Verified Purchase:Yes
I can print from all the devices in our home (phones, laptops, tablets). I wish the printer was more streamlined, it feels bulky. 85% of the time it prints with no issues. It occasionally it’ll takes forever to print, I don’t know why
Written by a customer while visiting hp.com
Posted by: Daisy
Verified Purchase:Yes
The printer only works with HP brand ink and it is over-priced with poor quality for pictures.
Written by a customer while visiting hp.com
Posted by: Printer Love
Verified Purchase:Yes
Printer works great, love having a all in one printer that works!
Written by a customer while visiting hp.com
Customer Rating
2
I've been buying HP OfficeJet Pro printers for years. Quality keeps declining. And slower output.
on September 7, 2026
Posted by: Scotchy LeFroyne
Verified Purchase:Yes
[ See above. ] Even your survey is clunky and poorly designed: Why have to scroll through years of calendar to indicate when first started using? Inexplicably silly. We actually started using them in about 2006.
Written by a customer while visiting hp.com
Posted by: Roo
Verified Purchase:Yes
Easy to be used for the fax and print but the ink is too extra for replace
Written by a customer while visiting hp.com
Posted by: Lovely
Verified Purchase:Yes
I'm using it very well, thank you
Written by a customer while visiting hp.com