Always been a HP customer for both personal and business but time to switch as a simple thing like scanning back and front pages is no longer available and this is a huge inconvenience to my business. I am done with HP.
I have had good success with HP printers both in my office and home use over many years. I purchased the HP pro 8139e and opted to sign up for the insta ink. I was using the printer less than expected and cancelled the insta ink. When it was time to replace the ink the cartridges would not work because they we part of insta ink. I was very inconvenienced and ordered a canon printer.