Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(29,301 Reviews)
Rating breakdown 29,301 reviews
5 Stars
25,096
4 Stars
3,290
3 Stars
569
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
1
Text message customize notification
on February 21, 2025
Posted by: Ellie
I brought my Galaxy S25 Ultra a month ago and I have been trying to set a separate notification for my text messages. I have tried this step below - and these steps did not work. There is no option within the phones settings
Go to Settings
Tap Sounds and vibration
Tap Notification sound
Select a sound to preview and choose it
To customize the notification sound for a specific app, go to Apps, select the app, then tap Notifications
Select Notification categories
Select a category to customize
Select Alert, then tap Sound
Select a sound and press the back button to apply changes
I also tried the 3 dots within the individual text message that seems to work. Bur not able to set for all incoming text messages to have sperste notification sound.
Go to Settings
Tap Sounds and vibration
Tap Notification sound
Select a sound to preview and choose it
To customize the notification sound for a specific app, go to Apps, select the app, then tap Notifications
Select Notification categories
Select a category to customize
Select Alert, then tap Sound
Select a sound and press the back button to apply changes
I also tried the 3 dots within the individual text message that seems to work. Bur not able to set for all incoming text messages to have sperste notification sound.
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Ellie, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important specific features of your device are to you every day. We have provided links to a few resources to assist you if the settings you are choosing are not then operating as expected. These include the full device manual and the Samsung Support Team. These experts can work with you one on one to align the settings to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This new samsungS25ultra the BEST phone
on February 21, 2025
Posted by: OragonMAN
[This review was collected as part of a promotion.] This phone is everything you need. Very fast, very responsive and very smooth to operate. Download app fast. Very secure doing transaction by phone. Very comfortable in your hand, light not to heavy in your palm. The best phone for me FIVE 🌟.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my phone, but it doesn't hold a charge
on February 21, 2025
Posted by: Millertyme
[This review was collected as part of a promotion.] I love my phone, but I don't like how quickly it looses it's charge. It takes A LONG TIME to fully charge. I do like my phone, just not the length of time to charge and the short that the phone stays charged.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on February 21, 2025
Posted by: yusef
Expertise:Expert
very easy & excellent & really good service.
I appreciate it.
I appreciate it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good battery life
on February 21, 2025
Posted by: Wikidss
[This review was collected as part of a promotion.] The battery life is great. The new shape is a little.to get used to but I put a case on right away. Been a fan of this line for a long time. The new AI is awesome and cant.wait to find more things about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 ultra
on February 21, 2025
Posted by: Runner8998
[This review was collected as part of a promotion.] Loving the samsung galaxy 25 ultra. All the new features are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great design because it has flat
on February 21, 2025
Posted by: Shah29
[This review was collected as part of a promotion.] Less weight than previous model.it has faster app closing and open more user friendly now then previous version, improvement need s pen Bluetooth, device goes hot 🔥 when your on video call but I love it ,I been using 11 years Samsung galaxy device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera ever
on February 21, 2025
Posted by: Yuppers
[This review was collected as part of a promotion.] Absolutely love Samsung. Can't wait to see what the future brings.
Value
5
Written by a customer while visiting Samsung US