Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(29,008 Reviews)
Open Ratings Snapshot
Rating breakdown 29,008 reviews
5 Stars
24,857
4 Stars
3,244
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,137 out of 1,326
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5 out of 5
5
Plus to Ultra
on September 3, 2026
Posted by: GatorgirlMimi
[This review was collected as part of a promotion.] When I upgraded this time, I was not settling for the Plus and I am super happy I choose to get the S25 Ultra! I am still learning all of the capabilities and functions, overall loving my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone suits all my needs and then some
on September 3, 2026
Posted by: Happy316
[This review was collected as part of a promotion.] I upgraded to an S25 ultra a year ago. I have been extremely happy with my choice.
The phone has held up through all of my activities, the battery lasts, and the features cover everything I need.
I coach softball and the phone has done a nice job of staying in one piece. I chose this phone because I love to draw and having the S Pen has been great. The more I understand the drawing app the easier it is to draw some solid pictures.
Overal this a great phone I would recommend to anyobe.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on September 2, 2026
Posted by: TheReaper1
[This review was collected as part of a promotion.] I have enjoyed this Samsung Galaxy S25 Ultra for the most part. It takes good pictures which is the main thing I look for in a phone due to taking a lot of pictures of my kids. I have always enjoyed having the S-pen even since the Note days however I am very disappointed with Samsungs choice to remove the bluetooth feature of the S-pen making it essentially just a stylus now. The screen size is also nice since I have big hands. I chose this phone because I have been a Samsung phone user for a long time and haven't had much disappointment out of the phones they produce. Out of all the great features this phone has I have been having issues with the charging port lately. The charger cord just falls right out when it use to attach securely. I haven't had this phone long enough for the part to be wore out and I am always very careful when plugging and unplugging the charger so I don't understand why it would be messed up. All in all it has been a great phone overall.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the way the system works effortlessly
on September 2, 2026
Posted by: AyAyRoN
[This review was collected as part of a promotion.] I chose the s25 ultra! Thebuse of the samsung pen is amazing! Works smoothly and i use the pen for when i have met alot of famous people i have gotten there autographs! And it is awesome!!! One feature i miss i used to use alotbis the taking of a picture using the pen! Amazung feature for a full family picture! Gaming on this phone is awesome. The fifa game works effortlessly the need for speed games are another level of detail! Its amazing! Phone. Cant wait to upgrade to the s26ultra or even maybe thinkin about the zfold ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my S25 Ultra!!
on September 2, 2026
Posted by: Robcat1
[This review was collected as part of a promotion.] I have to admit, my current Galaxy S25 Ultra is far and away the best phone I have had. I love the extra storage, it is fast and reliable, great screen and colors. And the camera is UNBELIEVABLE.
I am so happy I chose this phone for so.many reasons, but this decision was an easy one....Best phone i have ever ordered. Games are easy. Storage is phenomenal. Graphics and videos are flawless...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So happy with the S25 Ultra
on September 1, 2026
Posted by: rjampi
[This review was collected as part of a promotion.] My experience with the Galaxy line over the years has been so good that I chose to continue with them as i upgrade. I'm still learning to use different features of my S25 Ultra and the only detail I miss from the previous models is the use of cards to increase additional storage. Besides that this model has exceeded my expectations and I beyond satisfied. And the AI functions for phot edits are so much fun and easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
sweet 2 tell
on September 1, 2026
Posted by: lovemyphone
[This review was collected as part of a promotion.] this was the best phone of all phones ive had..i chose this phone 4 the extra features & more with AI..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Powerful Phone That Keeps Getting Better
on September 1, 2026
Posted by: DTUsesTech
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra as my main phone for a while now, and the thing I like most about it is that it just does a lot without getting in my way.
The screen is probably one of my favorite parts. It’s bright, sharp, smooth, and I use this phone for way more than just scrolling. I edit photos, watch content, answer emails, move files around, game, and sometimes just treat it like a small computer in my pocket.
The cameras have also been really solid. I own plenty of actual cameras, so I’m never going to say a phone completely replaces one, but there are definitely days when I don’t feel like bringing a camera with me. Having multiple focal lengths ready to go makes the S25 Ultra really useful for everyday photos, video, and just catching stuff when I see it.
I didn’t think I would care that much about the S Pen either, but I actually use it. Quick notes, selecting things on screen, editing, and just having that extra precision comes in handy more than I expected.
What I really like about this phone though is that the more I use it, the more stuff I find. Samsung packs so much into these phones that I honestly feel like I still haven’t unlocked everything it can do.
The S25 Ultra might not be the newest Galaxy anymore, but I don’t really care. It’s fast, capable, customizable, and still feels like a phone I can keep pushing for a long time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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