Customer reviews from sharkninja.com
Shark - Matrix Robot Vacuum
Average customer rating
4.7
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
93
4 Stars
17
3 Stars
7
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
51 out of
54)
Customer Reviews for Shark - Matrix Robot Vacuum
Customer Rating
5
Helps make cleanup easier!
on August 28, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The app was user friendly. You're able to set a schedule for it. Picked up the dogs hair which made sweeping in between a breeze. Very quiet which is really nice.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Vital for any household!
on August 28, 2023
Posted by: tann_cappelli
[This review was collected as part of a promotion.] This is such a huge lifesaver! I can turn it on from my phone or Alexa, the self emptying is such a blessing as well! With three kids this is a huge help!
Written by a customer while visiting sharkninja.com
Customer Rating
5
My Floors Have Never Looked Better.
on August 27, 2023
Posted by: khryssef
[This review was collected as part of a promotion.] The Shark RV2310 has my floors looking amazing and with little effort. It's reaching those little areas that I don't always reach with the broom. Setup was a breeze. The app walks you through step by step and should be easy enough for those that have no experience with robotics vacuums. Also setting it up to work with Google Home as well as Alexa was straight forward and works as expected. This isn't my first time with a robotic vacuum but it is my first time with Shark and I couldn't be happier. I prefer this app over a top brand I'd been using and don't think I'll be switching back anytime soon.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not great
on August 26, 2023
Posted by: olecias
[This review was collected as part of a promotion.] I was so excited to try this product but unfortunately it fell short. The home mapping system is really difficult to complete and there is no way to adjust the map that the vacuum creates. Without this, the map doesn’t really reflect the true layout of the house. I would look into different brands.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Works well
on August 26, 2023
Posted by: rebeccam50
[This review was collected as part of a promotion.] I have 4 kids and 3 dogs so I am constantly cleaning. With this vacuum I can turn it on and it will clean the floors while I do something else. Battery life seems to be good. My only complaint is the top is not flat so its not able to fit under my couches or buffet cabinet.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Decent in between vacuum!
on August 25, 2023
Posted by: AllisonK
[This review was collected as part of a promotion.] It works pretty well. I love that it has an app and I can run it on a schedule or run it whenever I need it to. It maps out your house and you can even put void areas on the map. It’s suppose to be a self cleaning brush roll but hair and string still gets stuck around it, but it still picks up and works great for pet hair.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Works but not the best
on August 25, 2023
Posted by: diraliz
[This review was collected as part of a promotion.] This vacuum is great for convenience honestly. It cleans up most things but at times leaves things behind. The mapping feature I feel isn’t completely accurate so spot cleaning isn’t the best but it does what it’s supposed to.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Andy mcclean
on August 24, 2023
Posted by: hanah17
[This review was collected as part of a promotion.] I have mixed feelings about this robot! Its easy to get it going! Suction is amazing, cleans my small house in about 40 minutes. It misses obvious mess on the floor, its hard to get it to do its spot cleaning, i feel like it gets confused and then just stops. I had to delete it from app and re add it. App is ok, but it doesnt have much of anything. Its pain in to add rooms. You have to re explore everything. If you are techy as myself, its annoyance. But do i love andy mcclean? Absolutely! I turn it on when i leave house and by the time i come back it did the hard work! Just make sure you remove all ALL obstacles!
Written by a customer while visiting sharkninja.com