Customer reviews from cuisinart.com
Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Average customer rating
4.7
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
143
4 Stars
30
3 Stars
7
2 Stars
2
1 Star
1
95%of customers recommend this product.
(
147 out of
154)
Customer Reviews for Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Posted by: Jer D
Gender:Male
Verified Purchase:Yes
Coffee dispenser works fine.
Unfortunately, there is a taste of Coffee with the hot
water reservoir, so it's kind of useless.
Unfortunately, there is a taste of Coffee with the hot
water reservoir, so it's kind of useless.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for your feedback, and we’re glad the dispenser is working well. To help prevent any lingering coffee taste, please ensure the descaling and cleaning processes are being followed; our Consumer Assistance Center can provide guidance if needed at 1-800-726-0190. We appreciate your comments and hope to make your coffee routine even better.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Happy with this.
on January 8, 2026
Posted by: Sue Anne
I’ve been using this for a few months. I really like it. The coffee is hot, it’s easy to use. The water heater is very convenient.
Written by a customer while visiting cuisinart.com
Posted by: Anne P C
Gender:Female
Verified Purchase:Yes
I love this coffee pot. The only negative is the small area where you pour the water for the coffee section. It is in the back and relatively small. This is my 2nd one of these and really like that I have my coffee and husband has hot water for his tea.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Natalie K
Gender:Female
Verified Purchase:Yes
This pot makes the best coffee we have had in a while. The components are sturdy, the pot does not drip when pouring, and fits in small spaces.
The hot water is added bonus but needs time to reheat if fixing more than one cup. Overall a fantastic purchase.
The hot water is added bonus but needs time to reheat if fixing more than one cup. Overall a fantastic purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Brinn
Gender:Female
Verified Purchase:Yes
This works well for a tea and coffee household. This coffee maker makes a great cup of coffee and is easy to use. Having the separate tank for hot water has made my life easier as well. I don't have to have multiple machines on my counter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
One of the best purchases I've ever made. Has everything you need for coffee,tea, or hot cocoa. Doesn't take up much counter space. Very reasonable price. I love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Multiple use coffee pot- hot water tap for tea
on December 22, 2025
Posted by: Mr Todd
Gender:Male
Verified Purchase:Yes
Great value! Challenging to fill the reservoir without turning sideways. Comes with a gold filter so it saves money.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nora F
Verified Purchase:Yes
Love this coffee maker. Coffee brews nicely and is nice and hot! Three temperature options. The hot water option I use all the time.
Written by a customer while visiting cuisinart.com