Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case for Samsung Galaxy S25 Ultra - Fitted Protective Case - Black
Average customer rating
4.3
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
106
4 Stars
20
3 Stars
14
2 Stars
13
1 Star
5
87%of customers recommend this product.
(
90 out of
104)
Customer Reviews for OtterBox - Defender Pro Series Case for Samsung Galaxy S25 Ultra - Fitted Protective Case - Black
Posted by: Corina G
Verified Purchase:Yes
It did not go well. This is the second Otterbox clip Holster that didn't even last me 30 days.😑
Response from otterbox.comBy Customer Service, October 16, 2025
Hello Corina! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Mike Hiebert
Verified Purchase:Yes
I ordered this and was very disappointed as it didnt come with the belt holster. And it was very over priced. Which was shocking as it was from your actual manufacturing plant.
Response from otterbox.comBy Customer Service, October 14, 2025
Hello Mike! With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a QR code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our customer service team and we are more than happy to assist with this via chat!
Written by a customer while visiting otterbox.com
Posted by: Vern
Verified Purchase:Yes
So great to have my new S25 ultra protected by Otterbox and absolutely love having the holster for it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dan K
Verified Purchase:Yes
Great tough case that fits perfectly and provides all the protection I could want.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Old timer
Verified Purchase:Yes
Protects just as the previous models have done. A great product.
Written by a customer while visiting otterbox.com
Posted by: Ted F
Verified Purchase:Yes
I have and always used Otterbox covers. It's the reason why I still have my V30 and it took a joy ride at 55 mph fell off the car and survived. I actually used it a few weeks ago. The Cat killed my newest phone. Well enough said.
Go OtterBox
Written by a customer while visiting otterbox.com
Customer Rating
5
Perfect fit and security as always. Great warranty
on September 5, 2025
Posted by: RKoffler
Verified Purchase:Yes
Perfect fit and security as always. Great warranty on the product also!
Written by a customer while visiting otterbox.com
Posted by: Wendy S
Verified Purchase:Yes
Love my new Otterbox case! As a matter of fact, my son recently purchased a Pelican case for his new phone and has already broken his screen. My Ottrrbox keeps mine perfectly safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com